‘We had just over 120 votes for 32 reps,’ says NZTB director Steve Lee. ‘We felt it was timely to recognise deeds well done during these crappy times for us all. ‘We’ve heard many stories from our brokers about our supplier sales reps who have really gone the extra mile to mitigate the issues that have been encountered over the last few months. Their role has never been so important, especially with the goal posts moving constantly around supplier refund and credit rules.’
He says brokers were asked a simple question: ‘Who has really stepped up and gone above and beyond for you and your clients during this time?’ The winner was Emirates’ Tracy Hale who was also been voted best sales rep at a previous NZTB national conference. Also highly commended for amazing support over recent months were Frank Gibbons (Air New Zealand), Liz Preston (Singapore Airlines), Dana Riley (Lufthansa) and Briony Rodden (Air New Zealand). ‘These guys have worked in incredibly difficult conditions and their unstinting support certainly did not go unnoticed (and still doesn’t) by NZ Travel Brokers and our broker team,’ says Lee.