Monday, 27 September 2021 22:00
When will clients travel again?
When will the border open, and when will clients start to book international travel?
Many countries are well ahead of us. According to a recent McKinsey and Company Report named ‘Rebooting customer experience to bring back the magic of travel’, North America is already back to 90% of 2019 travel figures.
As most travel and tourism businesses are in hibernation, they find it difficult to find staff. This situation presents an opportunity to move your business model from a high volume, low margin business to a lower volume higher margin business.
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