Now is the time for agents to reconsider whether they are an agency or a consultancy business.

Air New Zealand announced last week that point-of-sale commission levels are reducing from 5% to 1% for long haul routes and 3% to 0% for short haul routes. This will have an immediate effect on travel agents’ and consultants’ business income. Now you have no choice but to take control of your own business profits.

The Travel Agents' Association of New Zealand (TAANZ) says agents will feel let down by the national carrier's announcement that it is reducing front end commissions next year.

The airline advised brand heads and TAANZ yesterday that from 1 July 2022 it is adjusting current New Zealand point of sale commission levels from 5% to 1% for long haul routes and 3% to 0% for short haul routes.

Offering ‘out of the way places’ and special experiences that clients would find dificult to access under their own steam, is one of the keys to MoaTours’ operations says founder Ena Hutchinson.

The specialist in small group tours for mature travellers also offers opportunities for travel agents and brokers as the country sets its sights on opening up domestic tourism.