Over the past 24 months, FCM worked with a cross-section of clients from different sectors and varying sizes and budgets, garnering feedback to help shape the new travel platform.
‘While it was important that we identified and addressed current pain points, it was even more critical that we future-proofed our offerings by anticipating and delivering the most adaptable business travel technology in the market. It has truly been a collaborative effort,’ says Marcus Eklund, FCM’s managing director.
FCM is keeping specific details around the full capabilities under wraps; however, those signing up to receive an advance demo will get a realistic expectation of what’s to come when it debuts early next year.
At the platform’s heart is a clear and informative landing page displaying an instant overview of key information such as upcoming trips alongside live updates, notifications and changes to bookings.
FCM’s ‘plug and play’ flexibility remains crucial. Clients have the ability to choose from a number of integrations to deliver on their multi- national and local needs – like booking tool selection, expense suppliers and duty of care providers. The introduction of a single approval flow joins multiple online booking tools, offline bookings and even multiple markets into a consistent and simplified approvals experience.