FTG enhancements

FTG enhancements

First Travel Group has rebranded its consolidation unit First Fares to Express Tickets which will be available industry wide for new agencies. Express Tickets provides all fares and ticketing requirements 24/7 at competitive rates.

‘We have taken the Covid period to adapt to a changing market by providing our members with easy to use systems,’ First Travel Group CEO Malcolm MacLeod says.

Express Tickets has integrated into its operation the fares and ticketing technology, Aeronology, which FTG announced late last year. The software is expected to increase travel agent productivity with the ease of selling ancillary products at the time of booking.

‘Aeronology complements our existing service offering. It has functionality to seamlessly search, book, ticket airfares and ancillaries at the same time, alongside its ability to reissue or revalidate,’ First Travel Group head of operations Paul Smith says.

Aeronology will include full NDC capability with participating airlines and is currently developing an online refund solution.

First Travel has also partnered with New Zealand biotech business, Rako Science, enabling its members to provide their clients with accessible and simplified rapid pre-departure PCR saliva-based Covid-19 testing.

Express Tickets welcomes new potential agencies looking for a consolidation partner.

Malcolm@firsttravel.co.nz

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