Lack of interaction a worry

Lack of interaction a worry

Balancing the benefits of working from home with the need for social interaction looks set to be a key consideration for travel businesses once they start returning to some sort of normality.

A survey of just over 600 New Zealand and Australian travel personnel has found that the main concern for employees if their permanent employment was mostly or entirely based at home would be lack of interaction with others (68%).

Next came work crossing into home life (46%), accordng to the survey, which was conducted by The Travel Industry Hub earlier this month.

The survey backs up international research that shows people under 40 have tended to struggle more with the transition to home working, thanks to factors such as having young families and/or shared accommodation.

For employers the main concerns around working from home were staff morale and bonding (55%), communication (48%) and exchange of ideas (45%). Also rating as challenges were mental wellbeing of staff  (36%), training (28%), impact on clients (25%) and managing staff (25%).

On the plus side, only 15% of employees said they were worried about their home office set up.

‘Let’s celebrate that five in six of us have some kind of environement where we can get work done,’ says a just released summary of the results.

‘With interaction as the key factor on both sides, it’s clear that flexibility will be needed during the recovery, both from employer and employee.

‘The future or returning staff member wants to work from home but doing so on a permanent basis spells trouble.’

The Travel Industry Hub (self described as cheerleaders for flexible space) asked in the survey if people would make use of a space to work around others if offered by their employer – a ‘third space’ which is not the office or the home.

‘The result was an eight out of 10 rating for attractiveness to the employee, mirroring global trends.’

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