Thursday, 27 September 2018 23:54

Make clients ‘value driven’

Travel agents can turn ‘price driven customers’ into value driven ones, and earn money themselves by being engaged and presenting an experience they would not have thought of themselves, the First Travel Group Conference heard over the weekend.

 

Published in Hot Topics
Monday, 24 September 2018 20:25

FTG Awards – the winners

First Travel Group presented its six supreme awards and nearly 30 supplier awards at its gala black tie dinner in Auckland on Saturday night.

 

Published in New Zealand
Monday, 24 September 2018 21:54

Agents’ extinction exaggerated

While customer facing technology plays an important part in the travel business, especially in the corporate sector, the true success of the future is all about touch points with the customer, First Travel Group’s conference at Pullman Auckland heard over the weekend.

 

Published in Hot Topics
Tuesday, 18 July 2017 04:34

First and All Blacks Tours partner

All Blacks Tours (ABT) and the First Travel Group (FTG) have announced the signing of a strategic partnership agreement between the two parties. All Blacks Tours General Manager, David Caldwell, says the new partnership will further enable All Blacks Tours to promote official All Blacks supporters travel throughout the country, utilising the extensive network provided by the First Travel Group’s members.
Published in Hot Topics

First Travel Group is not ruling out more niche travel brands under its YOU Travel banner.
The group’s general manager retail, John Willson, hints at new developments, saying ‘watch this space’.

‘We feel the future of retail travel is a niche product with trained staff providing the service and expertise clients require.

Published in Cruising Updates
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