Dream Cruises already offer a QR Code check in Dream Cruises already offer a QR Code check in

Technology shift set to quicken cruise boarding post crisis

Embarkation on cruise ships is likely to be much quicker as cruise lines adopt more self check in technology and paperless documeyation post the Covid crisis, says one leading cruise practitioner in New Zealand.

Jeff Leckey, general manager cruise with House of Travel Group, says the tendency of many people to turn up early for their cruise check in has meant long waits at the cruise terminal and winding queues to get to check in desks.

‘The cruise industry, including cruise ports, has been relatively slow at following their airline peers in this space. There are a few exceptions and we suspect that we will now see some real traction in this area,’ Leckey says in a Hoot Cruises blog published this week.

He says there are some examples that were working well before the crisis.

‘Dream Cruises already offer a QR Code check in. This means no paper cruise tickets are required, you get fast touchless access to terminals and a relatively seamless check in process.’

Leckey also references Royal Caribbean’s WOW Bands, Princess Cruises’ Ocean Medallion and Celebrity Cruises’ Celebrity Edge X app as technologies which speed boarding and also allow touchless purchases and access on the ship.

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