‘The cruise industry, including cruise ports, has been relatively slow at following their airline peers in this space. There are a few exceptions and we suspect that we will now see some real traction in this area,’ Leckey says in a Hoot Cruises blog published this week.
He says there are some examples that were working well before the crisis.
‘Dream Cruises already offer a QR Code check in. This means no paper cruise tickets are required, you get fast touchless access to terminals and a relatively seamless check in process.’
Leckey also references Royal Caribbean’s WOW Bands, Princess Cruises’ Ocean Medallion and Celebrity Cruises’ Celebrity Edge X app as technologies which speed boarding and also allow touchless purchases and access on the ship.