Airlines: restructure urgent

Thursday, 10 September 2020 07:37

The airline industry has plenty of disruption still to come and desperately needs restructuring, a high level virtual conference heard this week.

In his introduction to the 2020 Aviation Summit, CAPA Centre of Aviation chairman emeritus, Peter Harbison, said that the industry has seen about a 60% drop in passenger numbers globally during the crisis.

QF: Case for ultra long flights will be strong once borders open

Monday, 07 September 2020 07:18

Despite QF’s ultra-long haul flights, dubbed Project Sunrise, currently being shelved, Qantas Group chief executive Alan Joyce predicts that when borders open it will be the type of service to resonate even more with passengers.

‘There is likely to be a stronger business case for flights like Sydney / Melbourne to London or New York, without the necessity to stop anywhere on the way.’

IATA to travellers: ‘Mask up’

Thursday, 03 September 2020 04:34

The International Air Transport Association (IATA) is appealing to all travellers to wear face covering during the travel journey for the safety of all passengers and crew during COVID-19.

Wearing face coverings is a key recommendation of the International Civil Aviation Organization’s (ICAO) guidance for safe operations during the pandemic, as developed jointly with the World Health Organization and governments.

SQ to increase CHC, AKL

Thursday, 03 September 2020 04:05

Singapore Airlines is increasing scheduled passenger services to Christchurch and Auckland. 

From 10 September 2020, Singapore to Christchurch will increase to two times weekly, with an additional flight operated on Thursday; then from 6 October 2020, Singapore to Christchurch will operate three times weekly with the third flight operating on Tuesday.   The re-instatement of these

Air travel 'not the same as a public bus'

Tuesday, 25 August 2020 21:57

The risk of catching Covid-19 while travelling by air should not be compared with travelling on a public bus, according Justin Tighe-Umbers, co-chair of the New Zealand Aviation Coalition (NZAC).
'Every time we go into Alert Level 2 or higher, two thirds of the domestic network gets taken out,' Tighe-Umbers says. 'That's the knock on effect of having to keep 30% to 50% of seats empty depending on the aircraft type. The problem lies with the Ministry of Health's requirement for physical distancing on aircraft under Level 2.

'That requirement reduces the number of flights as airlines respond. In simple terms, it means not as many ticket paying passengers are covering the cost of each flight. Airlines can not be expected to fly where they can't cover costs.'

He says measures like hygiene protocols, aircrew wearing protective equipment, restrictive food and beverage services, limiting the use of toilets to certain areas of the aircraft and the mandatory use of face masks by passengers all help prevent transmission.

'Modern aircraft are also one of the most controlled environments that people could experience. Air is exchanged with fresh air from outside every two or three minutes on most aircraft. That is 20 to 30 times more frequently than most office buildings.'

Tighe-Umbers says while the government obviously recognises people want to travel regionally and there are economic benefits from that, it also needs to recognise physical distancing on aircraft imposes heavy costs.

Social distancing broad brush 'won't work'

Air Chathams is warning that the government announcement on the requirement to social distance passengers will ultimately make air travel more expensive, particularly on smaller regional aircraft, whilst piling 'more commercial pain' on airlines already hurting after emerging from the first lockdown.

'It is impossible for government to administer a broad brush requirement to socially distance and believe it will be effective on a multitude of different aircraft types, especially when separation of passengers during boarding and deplaning at many regional ports can not be achieved,' says Air Chathams chief operating officer, Duane Emeny.

MH reiterates commitment to NZ

Monday, 27 July 2020 23:11


Malaysia Airlines retains its confidence in the New Zealand market’s medium to long term future, despite the challenging times the travel industry finds itself in, says Giles Gilbert, the airline’s regional manager for Australia and New Zealand.

Gilbert points out that Malaysia Airlines actually increased its sales force by two in the Auckland office in February and those staff remain with the airline, although it has obviously been difficult for them to get

Covid-19 spread refuted

Monday, 13 July 2020 22:54

Despite a significant percentage of the population fearing that they have a high chance of catching Covid-19 if they fly, and media coverage that often seems to promote this fear, actual evidence and recorded instances appear to indicate the opposite.

Covid to have ‘long shadow’

Thursday, 09 July 2020 21:56

The Covid crisis could have a ‘very long shadow’ when it comes to flying and travel in general, according to global research by the International Air Transport Association (IATA). ‘Passengers are telling us that it will take time before they return to their old travel habits,’ says Alexandre de Juniac, IATA’s director general and CEO.

3C’s eye on Norfolk

Monday, 06 July 2020 23:30

Air Chathams will have a keen interest in the opening up of Norfolk Island to Australian visitors on 10 July, says airline and charter general manager Duane Emery.

QF's three-year recovery plan

Friday, 26 June 2020 23:28

Qantas has released a three-year strategy to guide recovery and return to growth in the changed market.

The airline says around 100 aircraft will be grounded for up to 12 months, some for longer. There will also be job losses and extended stand downs to manage a long period of reduced flying, especially internationally.

IATA's travel map

Tuesday, 16 June 2020 00:43

The International Air Transport Association (IATA) has introduced a free online interactive world map to provide travellers with the latest Covid-19 entry regulations by country.

SQ to resume some flights

Thursday, 04 June 2020 00:47

Singapore Airlines will resume scheduled passenger services to Auckland and Christchurch as part of its minimum connectivity network. 

The re-instatement of twice-weekly services to Auckland and once-weekly services to Christchurch from Tuesday 9 June, will mark the first scheduled passenger flights to the cities since SQ ceased operations in March following the closure of New Zealand and Singapore’s borders due to the Covid-19 outbreak.

Want to start an airline?

Monday, 25 May 2020 23:29

While many airlines in the world are facing tough times ahead and may not survive, the next few months could be a good time for start ups, according to a UK based aviation expert.

Air Chathams returning

Wednesday, 20 May 2020 00:55

Air Chathams is slowly relaunching scheduled flights from its Auckland Airport base to Whakatane, Whanganui and the Kapiti Coast commencing 24 May.

Airline management have been working with the district councils to agree on a way forward that allows the airline, which has suffered a 90% drop off in revenue during Covid-19, a lower risk way to reinstate flights while demand and confidence to travel by air returns to the domestic network.

NZ to be simpler to deal with

Friday, 15 May 2020 00:03

Air New Zealand will be ‘easier and simpler’ for trade to deal with as it works towards stimulating the market, first domestically and then beyond these shores, the airline’s chief revenue officer Cam Wallace said in a webinar this week.

‘Contracts will be user friendly and easier to understand,’ he says.

Sounds Air's Level 2 schedule

Thursday, 14 May 2020 03:53

Sounds Air will be flying WLG-WSZ, WLG-BHE and WLG-NSN from tomorrow. WLG to TUO will start Monday 18 May, as will a BHE-CHC service. The company says a new reduced schedule has been loaded, with longer turn-around times to aid increased cleaning measures between flights. The airline will be actively monitoring seat capacity and adding flights as required.

AKL off QR’s list for June start

Thursday, 07 May 2020 21:42

Qatar Airways intends to operate to 80 destinations by the end of June, including 33 in Asia Pacific – but conspicuous by its absence on a just released list is Auckland.

Destinations that do make the list include Melbourne, Perth and Sydney. Though enquiries to the airline last night did not receive a definite answer, trade sources indicate it may be late October before QR returns to AKL.

Intra Asia, China flights begin

Friday, 01 May 2020 05:47

Domestic airline capacity in China is beginning to recover, with over 30% of its domestic capacity returning in the last two months, according to new analysis from Cirium.

Data from the travel and analytics company shows that domestic capacity has recovered from a peak year-on-year drop of 71% on 24 February 2020 to down just 33% on 22 April 2020.

Airlines keen to restart

Friday, 24 April 2020 00:09

Airlines are sitting in ‘pause’ mode and at this time virtually all of the carriers previously servicing this market have indicated they are keen to be back when practically possible, participants in the Tourism Temperature webinar this week heard.

Justin Tighe-Umbers, executive director, Board of Airline Representatives NZ (BARNZ) says flights are ‘sitting in the international slot coordination schedule’ but carriers are waiting to see how border restrictions and other plans develop.

CX bears all in SYD

Tuesday, 21 April 2020 01:54

Cathay Pacific staff at Sydney Airport had a special visitor touch down to become part of the popular teddy bear hunt trend.

IATA: More APAC govt support

Monday, 06 April 2020 21:48

The International Air Transport Association (IATA) is urging Asia-Pacific states to take urgent action to provide financial support to their airline industry impacted by the Covid-19 crisis.

NZ's repatriation flights

Sunday, 05 April 2020 21:15

The first of several flights Air New Zealand is operating for the German Government to repatriate stranded German nationals left Auckland International Airport on Friday afternoon. Flight NZ1960's Boeing 777-300 departed Auckland at 4.30pm for Frankfurt via Vancouver, arriving at Frankfurt am Main Airport early morning on Saturday 4 April.

A team of Air New Zealand employees put themselves forward to fly this mission. Four pilots and 12 cabin crew operated Auckland-Vancouver, where a full replacement crew to continued to Frankfurt.

Chimu brings people home

Thursday, 02 April 2020 22:21

A LATAM aircraft chartered by Chimu Adventures has landed in Sydney carrying 136 Australians and eight New Zealanders. The flight, that originated in Montevideo in Uruguay, landed at 6.30am local time. The Kiwis are transiting directly onto a flight from Sydney to Auckland departing at midday today and they are expected to arrive in Auckland at 5pm this afternoon.

Air New Zealand addresses workforce issues

Tuesday, 31 March 2020 21:57

Greg Foran, chief executive officer of Air New Zealand, has reiterated that the airline expects to be at least 30% smaller in a year’s time than it is today and will need to reduce the size of the workforce by up to 3500 roles.

AKL team keep safe

Monday, 30 March 2020 21:52

Auckland Airport’s Operations Centre team is keeping the airport running smoothly in the face of COVID-19 by bringing in staff from other departments who have the right experience, and by splitting into three groups separated by drop-down dividers.

IATA: LHR decision ‘threatens economy’

Tuesday, 03 March 2020 02:18

The International Air Transport Association (IATA) has reacted to the Court of Appeal’s decision to block Heathrow expansion on the grounds of incompatibility with the Paris Climate Agreement.

NZ's Skynest: economy lie-flat

Tuesday, 25 February 2020 21:41

Air New Zealand has unveiled a new lie-flat prototype sleep product for economy class travellers. The Economy Skynest is the result of three years of Air New Zealand research and development, with the input of more than 200 customers at its Hangar 22 innovation centre in Auckland. The airline has filed patent and trademark applications for the Economy Skynest which provides six full length lie-flat sleep pods.

AA’s CHC service

Tuesday, 25 February 2020 02:24

The ‘terrible circumstances’ leading to the suspension of flights in and out of China has meant more marketing dollars for the new American Airlines flight between Christchurch and Los Angeles, a Canterbury audience heard late last week.

AA celebrates in CHC

Thursday, 20 February 2020 23:31

American Airlines last night treated Christchurch trade partners and colleagues to an all-American classic car convoy as it gears up to fly non-stop between the South Island and the USA.

AA-G3 codeshare

Thursday, 13 February 2020 23:58

American Airlines has reached a codeshare agreement with Brazilian carrier Gol.

Air Tahiti Nui gets visible

Thursday, 13 February 2020 23:50

Bringing Tahiti ‘more into the minds of Kiwis’ is one of the three key goals in 2020 for Air Tahiti Nui as it starts the year in new premises in Auckland’s Queen Street.

New office, team for TN

Wednesday, 29 January 2020 00:06

Air Tahiti Nui has a new team and central Auckland location.

Sell SQ & SSH to win

Thursday, 16 January 2020 22:27

Agents who sell a Singapore Airlines ticket and book a Singapore Stopover Holiday in the same itinerary will be into win return Premium Economy Class flights for two to Singapore, with accommodation and Singapore Explorer Plus passes.

IATA: Passenger demand grows

Tuesday, 10 December 2019 02:30

The International Air Transport Association (IATA) says just released global passenger traffic data for October 2019 shows that demand (measured in total revenue passenger kilometers or RPKs) climbed 3.4% compared to the same period a year ago.

JAWS Plus set for 10 city New Zealand tour in 2020

Tuesday, 10 December 2019 02:08

One of the most popular multi-supplier travel trade road shows in New Zealand has announced its dates, venues and participants for 2020.

FJ showcases new A350-900s

Monday, 25 November 2019 23:01

The first of Fiji Airways’ two new A350-900s arrived into Nadi over the weekend, on delivery via Brisbane and Sydney.

New at SQ

Thursday, 21 November 2019 20:47

Sid Sharma is now Singapore Airlines’ account executive national corporate, based in Auckland.

QF's centenary celebrations

Monday, 18 November 2019 21:48

Qantas has officially turned 99 years old, beginning its 100th year on Saturday.

New regional lounge at AKL

Thursday, 14 November 2019 22:01

Air New Zealand’s new Regional Lounge at Auckland Airport will open to customers tomorrow.

Trade on hand as WLG welcomes SQ’s A350

Tuesday, 05 November 2019 01:29

Travel agents were amongst the 100-strong reception committee for Singapore Airlines’ inaugural A350 service into Wellington on Friday.

AA announces LAX-CHC

Thursday, 31 October 2019 01:49

American Airlines will offer a direct service to the US from the South Island when it launches LAX-CHC next October.

NZ: NYC direct to replace LAX-LHR

Tuesday, 22 October 2019 18:29

Air New Zealand will launch a non-stop service between Auckland and New York using its 787-9 Dreamliner in October 2020. But it will come at a cost to NZ's daily Los Angeles-London service which will cease from October 2020.   

NZ's acting chief executive officer Jeff McDowall says while it’s hard to farewell such an iconic route, the airline must remain focused on markets with the greatest opportunity for long-term profitable growth.

LATAM’s Santiago to Brasilia

Tuesday, 22 October 2019 02:27

LATAM has launched its new service to the capital of Brazil, reducing travel time by four hours between Santiago and Brasilia.

NZ's Wallace: Legacy carriers set to challenge LCCs more

Tuesday, 15 October 2019 22:16

Air New Zealand and other legacy airlines are increasingly looking at 'micro-segmentation' in their cabins and taking price sensitive customers more seriously, says Air New Zealand's chief revenue officer, Cam Wallace.
Speaking at today's CAPA NZ Aviation and Corporate Travel Summit, Wallace pointed out that when the airline introduces its new Economy Stretch option it will have five distinct products aimed at specific market segments (along with Business Premium, Premium Economy, Skycouch and standard economy).

New jet for GCH

Monday, 14 October 2019 01:22

A 10 seater private jet joining the GCH Aviation fleet early next year will change the face of private luxury air charter in New Zealand, says the company’s group marketing manager Caroline Blanchfield.

May the Force be with LATAM

Monday, 23 September 2019 23:09

LATAM Airlines Group has unveiled the first image of its Star Wars: Galaxy’s Edge-inspired aircraft, following the recent opening of Star Wars Land at Disney’s Hollywood Studios at Walt Disney World Resort in Orlando, Florida.

Second AKL-NLK service planned

Monday, 16 September 2019 23:24

Air Chathams is already aiming for a second service to Norfolk Island following the launch of its weekly flight on Friday.

‘Historic data from when other airlines operated the route (including Air New Zealand) indicates that is very possible,’ says Air Chathams general manager Duane Emeny who draws parallels with the airline’s Chatham Island services.‘We have been

Port Vila’s airport extends reach

Thursday, 05 September 2019 01:08

Aircraft from Asia and America could soon be landing at Port Vila’s Bauerfield Airport with the completion of recent upgrades.

Figures exceed for AC service

Sunday, 18 August 2019 22:46

Air Canada’s sales from this market, in advance of the coming direct service between Auckland and Vancouver mid December, have already exceeded expectations, says the airline’s general manager Australia and New Zealand Vic Naughton.

SQ rebuilds its app

Tuesday, 06 August 2019 00:40

A ground-up rebuild of the Singapore Airlines mobile app has resulted in enhanced booking and check-in flows, improving transaction time by up to 60%.

TN: New roles soon

Tuesday, 23 July 2019 03:28

Air Tahiti Nui will soon be advertising for three new roles, following the announcement late last week that the carrier will take on the full, solus management of its New Zealand and Australian distribution, sales and marketing activities later this year.

Qantas' ‘quirks’ programme

Thursday, 18 July 2019 23:47

Qantas has new perks for customers travelling to Australia, offering discounts on local experiences.

NF advises of Nauru lease

Tuesday, 16 July 2019 02:10

Air Vanuatu (NF) is updating trade on its flights that are using a Nauru Airlines aircraft from Auckland to Vanuatu and vice versa.

FJ – four stars & best staff

Thursday, 20 June 2019 22:52

Fiji Airways has been awarded the coveted Skytrax four-star rating at the 2019 Skytrax World Airline Awards in Paris, joining a select group of airlines in this category.