When will the border open, and when will clients start to book international travel?
Many countries are well ahead of us. According to a recent McKinsey and Company Report named ‘Rebooting customer experience to bring back the magic of travel’, North America is already back to 90% of 2019 travel figures.
As most travel and tourism businesses are in hibernation, they find it difficult to find staff. This situation presents an opportunity to move your business model from a high volume, low margin business to a lower volume higher margin business.
Business travellers are raising concerns about the reliance on screen-based interaction as their primary meeting method. They are also looking for control, ease and simplicity, according to a survey undertaken last month by travel management company BCD Travel of 738 business travelers worldwide.
With virtual meetings and remote work here to stay, business travel and face-to-face meetings remain extremely important. Seventy-six percent of respondents said business travel helps them work efficiently. In a post-pandemic travel environment, 60% prefer to return to
pre-pandemic levels of business travel, while 26% prefer to travel less and 9% to travel more.
More than 80% of people support both domestic and international vaccine passports to open a return more rapidly to business travel, according to polling results released out of Australia by the corporate arms of Flight Centre Travel Group (FCM, Corporate Traveller, Flight Centre Business Travel, and Stage and Screen).
Over 1700 people across the LinkedIn channels of the four brands responded, with 80.75% in favour of a domestic and international vaccine passport, and less than 9% not in support of any passport initiative.
Although the term ‘revenge travel’– the urge to travel to make up for lost time in lockdown – has gained popularity globally over the course of the pandemic, a recent survey suggests Kiwi travellers are actually prioritising ‘reconnection travel – defined as reconnecting with the planet and its people – when they take their next adventure travel tour.
Three quarters (75%) of the surveyed business travellers say they would be willing to pay more to keep the middle seat open when they fly, according to a survey from global property and casualty insurance company Chubb. At the same time, more than two-thirds (69%) say they expect company travel budgets will be trimmed in a post-Covid world to reduce expenses.
At a global level, 84% of business travellers say they cannot wait to travel again without fear of getting Covid-19. Four out of five have personally missed business travel – an even larger share (87%) said they miss leisure travel.
Most consumers are open to air travel and overall fear levels about catching Covid-19 while flying are ‘tepid’, according to research by a global analytics and data company.
OAG surveyed 4000 global users of its flightview app and found that 69% intend to fly internationally within the next six months, while 79% have plans for domestic travel.
While Tourism New Zealand is confident there will be a viable visitor economy for the country, the results of its pre Budget survey make grim reading.
Operators are forecasting layoffs to 52% of their work force, in the regions 49% lay-offs. All businesses surveyed report making hard decisions to keep their business alive – 37% have reduced staff, 31% are mothballing assets and operations, 9% have sold assets.
More than 40% of New Zealand’s tourism businesses have already been put into hibernation, judging by the preliminary results of a survey by the Tourism Export Council of New Zealand (TECNZ).
With about 50% of the inbound tour operator members having returned their survey, 32% of inbound tour operators say they have made staff redundant and 90% say they will need to make more staff cuts if the government subsidy is not extended past 12 weeks.
The allied member survey (27% response rate) indicates that only 23% have made staff redundant to date. However, 100% say they will make more redundancies if the subsidy is not extended.
In a newsletter this week, TEC says it has been lobbying to have the wage subsidy extended from 12 weeks to 26 weeks.
‘It has been encouraging to hear the Prime Minister reference the possibility that government is now looking at potential specific sector support, of which tourism was one mentioned.
‘Any specific sector initiative designed to help the tourism sector rebound as quickly as possible would be welcomed by the industry.
‘New Zealand has been successful on the health front and can also achieve a successful economic rebound as well, with a little more help.’
Sixty five percent of respondents in a Sabre Corporate Travel Survey say that premium economy continues to gain ground in the region.
One travel manager in three has recorded an increase of close to 5% in premium economy bookings over the last year. As travel-related expenses become a central consideration for companies, the survey also reveals that downgrades, shifting reservations from business to economy class, account for close