‘We received feedback from airlines and travel agents about 10 days ago and we have responded quickly to ensure we deliver the best service possible,’ Grice says. ‘We also learned that one country is now requiring QR verification for travel certificates and so it is good to have that feature for when other countries follow suit.’
He says shifting the collection site to the ground floor of the Auckland International Airport terminal will make it easier to find. The terminal collection site will also soon have the ability to print travel certificates to support travellers that want a physical copy.
For trade related queries contact Tracey Brennan, travel trade manager traveltrade@rakoscience.co.nz