Displaying items by tag:AI
Envoyage’s global GM: AI changes client needs, doesn’t eliminate agents
AI-triggered changes in the way customers approach travel planning will play into the hands of talented advisors, according to Astrid Richardson, global general manager of Envoyage.
Travellers reluctant to hand control to Agentic AI
Most of the world’s most experienced travellers remain reluctant to let Agentic AI — autonomous digital assistants that plan, book and manage trips — take charge of their journeys, according to the latest Global Rescue Traveler Sentiment and Safety Survey.
Sabre: Rise of Agentic AI to drive shift in travel retailing
Christmas for the travel industry this year is all about offers, ancillaries and airfares, Sabre says.
HoT launches AI platform
House of Travel Group has launched HoT Brain, an AI-powered platform that puts essentials that consultants need at their fingertips.
Young business travellers confident with AI (but there’s some concern)
Millennial and Gen Z business travellers are confident in AI’s potential to improve the corporate travel experience, according to data compiled by Corporate Travel Management (CTM).
Travel reaches ‘tipping point’: Price transparency, simplified experience, AI all priorities
Modern retailers who embrace complete transparency, adopt AI responsibly, and deliver streamlined experiences will thrive in the evolving travel landscape, according the to 2025 State of Modern Retailing Report released this week by Travelport.
AI: Taking away the tedium
Doing away with the mundane through using AI, while keeping the human touch in a travel and tourism business was one of the topics addressed at the Skål Auckland lunch yesterday.
Visa free travel, AI, rise of loyalty programmes add to Agoda CEO’s optimism
Travellers’ ability to take full advantage of innovative technologies and the trend towards fewer travel restrictions are among the reasons to be optimistic about travel in 2024.
Face challenges, embrace AI
A new international report asserts that the travel and tourism lags other consumer-facing industries in AI adoption and says the sector must act now to leverage the technology’s impact.
AI the major megatrend on airline, airport agendas, says report from SITA
Generative AI technology has jumped to the top of airport and airline agendas, according to an updated Meet the Megatrends report just released by transport industry IT provider SITA.
The research shows that 97% of airlines are planning a programme to develop the technology.
