Friday, 20 April 2012 14:18
Auckland Airport was named for the fourth year in a row the Best Airport in the Australia / Pacific region at the 2012 World Airport Awards held at the Passenger Terminal EXPO in Vienna mid April, and was also awarded Best Staff Service for the Australia Pacific region.
Auckland also came second globally to Vancouver in the Best Airports by 'size of Airport', for airports handling 10 to 20 million passengers annually.
Simon Moutter, Chief Executive of Auckland Airport said, 'Auckland Airport is extremely proud to have been recognised on the global stage in the Skytrax World Airport Awards and we are especially pleased to have reclaimed the award for Best Airport Staff Australia/Pacific.'Making journeys better is the sum of many different parts, from cleaners to Customs, from airlines to Aviation Security, from border agencies to baggage-handlers – everyone plays a part,' says Moutter.
Auckland Airport’s general manager retail & commercial, Adrian Littlewood, expressed his gratitude to all the passengers who voted and to the Auckland Airport community who work to deliver world-class customer service. 'We are committed to continuing to build more international connections, develop innovations, find efficiencies and improve the passenger experience wherever we can. There are some challenges ahead, we know that the domestic travel experience at Auckland lags behind the international travel experience – our longer-term plan is to lift the performance there as well. But we’re ready for the challenge,' says Littlewood.
Incheon International Airport in Seoul scooped the title as the World's Best Airport for 2012, with Asian airports dominating the awards, as six of the top ten positions are awarded to airports across Asia.