New Zealand

TAANZ asks for 80%

Monday, 06 April 2020 21:44

The Travel Agents’ Association of New Zealand (TAANZ) has proposed to the government that the next 12-week assistance package is paid to all travel agent business owners on a per owner, per employee and contractor basis at 80% of the living wage (equalling $676.8 a week).

Dino from xtravel at your service…

Monday, 30 March 2020 21:13

Being called a dinosaur isn’t normally meant as a term of endearment, but for Frankton travel agent Tori Keating getting a bit prehistoric is a way to lighten up during these days of self isolation.

FC NZ calls on help

Monday, 23 March 2020 23:55

Flight Centre NZ says it has been forced to make some 250 roles redundant, given that all travel is now effectively off limits as the result of widespread border closures.

Wendy Wu visits WLG trade

Thursday, 12 March 2020 22:55

After 25 years in the travel business Wendy Wu made her first ever visit to Wellington this week, and retailers responded by travelling from all over the greater Wellington region to see her.

Who won at A Force for Good?

Tuesday, 10 March 2020 01:52

Helene Taylor, A Force for Good; presented the Driving Diversity Impact Award to Sarah Archer of Air New Zealand, at yesterday’s A Force for Good event.

Dalí & Surrealists to Te Papa

Tuesday, 03 March 2020 01:53

A world famous collection of Surrealist art is heading to Te Papa in Wellington late this year. Dalí and the Surrealists: Masterpieces from Museum Boijmans Van Beuningen | Dalí me ngā Ringatoi Pohewa: He Toi Marupō Muhiama o Boijmans Van Beuningen, opens 5 December 2020 and runs until 26 April 2021 in Te Papa’s gallery, Toi Art.

The 180 pieces include major works by artists such as Salvador Dalí, Max Ernst, Leonora Carrington, René Magritte and Marcel Duchamp. Te Papa is the only venue in the Asia Pacific region to host the exhibition. CLICK HERE for details. 

New face at World Journeys

Thursday, 27 February 2020 23:47

Sue Hague has joined World Journeys in a new role as operations manager.

TIME gathers speed with second intake

Thursday, 20 February 2020 23:39

Five new mentor-mentee partnerships were introduced at TIME’s second intake this week as the organisation gains momentum on this side of the Tasman.

Israel DMC trade events

Friday, 14 February 2020 00:28

Diversity, security and the ability to easily combine Israel with neighbouring Middle Eastern countries were emphasised by Innovative Travel this week as it co-hosted road shows in Christchurch and Auckland with destination management company (DMC) Naftali Tours.

NZ Force For Good

Wednesday, 29 January 2020 00:02

A Force for Good, being held at Crowne Plaza Auckland on 9 March, has added three awards to its programme.

Wanaka mountain biking

Monday, 20 January 2020 23:24

The South Island’s newest mountain biking adventure park opens this Thursday, set against the backdrop of Glendhu Bay, Wanaka.

STC reveals 2020-21 plans

Monday, 20 January 2020 23:14

A company which specialises in tours for solo travellers over 60 is going from strength to strength and is now getting demand for tours this year and 2021.

Tours in WLG’s twilight

Thursday, 16 January 2020 23:04

Hammonds Wellington Tours is operating Twilight Tours that showcase Wellington as the sun goes down.

Broker expands business, stalwart sets up exit

Thursday, 16 January 2020 22:15

Michelle Downey, owner of Auckland based Bucket List Travel and a travel broker with Travel Managers Group, is expanding her business.

Pride Festival programme

Monday, 13 January 2020 22:37

The full 2020 Auckland Pride Festival programme has landed and offers the largest line-up of events in the festival’s history.

Contiki goes ‘off-grid’ in NZ

Monday, 16 December 2019 23:03

Three new, ‘off-grid’ trips focused on local and authentic New Zealand experiences have been released by Contiki for 2020-21.

Jet Park flies into Hamilton Airport

Tuesday, 10 December 2019 02:37

The official opening of Jet Park Hamilton Airport late last week signals part of an overall development that will support regional tourism, conferences and other business events and growth of the Waipa / Waikato region, attendees at the event heard.

Trade to see more of Active Adventures

Sunday, 08 December 2019 21:41

Travel agents can expect to see more trade activity from Active Adventures following the success of its recent famil (see TRAVELinc Memo 26 November.)

Civic tours for 90th birthday

Tuesday, 03 December 2019 22:12

The Civic in Auckland is turning 90 this month.

Embrace adventure – take a hike

Tuesday, 03 December 2019 21:49

The trend towards increasing numbers of people in the 55 plus age group and multigenerational groups travelling has reached the adventure travel sector, particularly with hiking itineraries.

Wild success – more tours

Sunday, 01 December 2019 23:54

Tranzit Tours will release two more guided walking tours in 2020 after demand for its inaugural Wild Walking Tour exceeded expectations.

Active famil whets appetite

Monday, 25 November 2019 22:44

A famil to the backcountry of New Zealand has shown a group of travel agents the level of end-to-end service that can be expected from a Kiwi company operating in the world’s adventure capitals.

Alpine action famil

Thursday, 21 November 2019 20:52

With the active traveller market on the rise, and a suite of adventure itineraries catering to all fitness levels, Kiwi company Active Adventures felt the time was right to give agents first hand experience of its product offering.

Viva: Argentina to WLG trade

Thursday, 21 November 2019 20:19

News about exclusive packages to All Blacks games in Argentina was just one of the highlights of a well-supported Viva Argentina showcase in Wellington this week.

New at Southern Discoveries

Thursday, 21 November 2019 20:16

Queenstown and Milford Sound tourism operator Southern Discoveries has appointed Kerry Lahood to join its Auckland-based sales team as international sales manager – Asia.

Photo camps: youth find voice

Monday, 18 November 2019 22:05

The first of a series of five photo camps for underserved youth has recently concluded in Murupara, Bay of Plenty.

Innovative's Expo 2020 package

Wednesday, 13 November 2019 02:58

Innovative Travel has contracted hotel rates early to avoid anticipated increases over the time of Expo 2020 in Dubai.

Wendy Wu moves into Eurasia

Friday, 01 November 2019 01:58

Wendy Wu Tours has continued its push west and north by adding new Eurasian destinations and a Trans Mongolian – Trans Siberian combination into its latest China brochure.

Flexibility key to keeping staff

Tuesday, 22 October 2019 01:56

The future travel agent will be even more flexible and agile, offer specialist knowledge and increasingly unclutter information from the internet, according to a panel of travel business owners at the TAANZ 2019 Summit last week.

Glacial goings on for luxury market

Monday, 14 October 2019 01:29

Air Milford’s appearance at Luxperience last week generated plenty of interest from luxury agents keen to get their clients into relatively inaccessible parts of New Zealand, according to operations manager Antony Sproull.

Colorado delegations to NZ

Monday, 14 October 2019 01:11

Just weeks after the appointment of a new Colorado Tourism Office (CTO) in the New Zealand market, there has been a flurry of Colorado trade and tourism delegations visiting New Zealand.

New head of APX

Monday, 30 September 2019 20:36

Deb Gyde is the new general manager NZ at APX Travel Management.

Change at Manawatu agency

Monday, 30 September 2019 20:15

One of Manawatu’s leading travel agents, Steve Parsons, is selling his business to senior travel consultant, Suzanne Andrews and her husband David.

Eclipse invite CHC agents

Thursday, 26 September 2019 22:41

Eclipse Travel is partnering with Belmond and Air New Zealand to bring agents and clients an exclusive Christchurch event at Riccarton House on Thursday 17 October – Africa and South America in Style.

Ruapehu ‘punches above weight’

Thursday, 26 September 2019 21:57

Visit Ruapehu has won the Supreme Award at this year’s Regional Tourism New Zealand Awards.

Make tracks with Makingtrax

Monday, 23 September 2019 22:44

The ‘myth of disability’ was blown away when tetraplegic Jezza Williams addressed the TIA Tourism Summit recently.

A Force for Good

Monday, 23 September 2019 22:02

A travel industry event in Auckland that emphasises diversity in the workplace and progressive change, with a selection of high-powered speakers, is close to a sell-out about six months in advance.

Benchmarking against best

Monday, 23 September 2019 21:51

Successful travel industry management and teams need to be benchmarked against the best in business – not only in their own sector, says Keith Sumner, managing director of Gilpin Travel.

OTA–personal broker cruises in...

Monday, 16 September 2019 23:48

A well known Kiwi cruise expert has officially launched a new online travel agent / personal broker service and says the key to the new offering is flexibility and being able to offer an unlimited choice.

TAANZ NTIA winners

Monday, 09 September 2019 01:49

Best Agency Support: Air New Zealand
Best Industry Representative: Millie Amann, Contiki Travel
Best Technology Supplier: Amadeus
Best Hotel Group: SKYCITY Hotel Group
Best Car Rental Operator: Avis
Best Tour Operator: The Travel Corporation
Best River Cruise Operator: APT Travel Group
Best Cruise Operator: Carnival New Zealand, P&O, Princess Cruises & Cunard
Best International Airline – Offline: Etihad Airways
Best International Airline – Online: Air New Zealand
Best Niche Wholesaler: World Journeys
Best Wholesaler: GO Holidays
Best Broker: Jo Mayston - YOU Travel Bethlehem
Best Broker Brand: The Travel Brokers
Best Broker Team: KNLTravelTeam—NZ Travel Brokers
Best Travel Agency Group Campaign: House of Travel Christchurch City
Best Travel Agency Manager – Corporate: Justine Beguely, Gilpin Travel
Best Travel Agency Manager – Retail: Carla Schollum, helloworld Travel Featherston Street
Best Young Travel Agency Executive – Corporate: Larissa De Brouwer, APX Travel Management
Best Young Travel Agency Executive – Retail: Ragavendra Pobbathi, House of Travel
Rookie of the Year – Corporate: Leah De Luca – Orbit World Travel
Rookie of the Year – Retail: Lauren Wyllie, House of Travel Havelock North
Best Brand Corporate – Multi Location: Orbit World Travel
Best Brand Corporate – Single Location: Gilpin Travel
Best Brand Retail – Multi Location: Lakers House of Travel Invercargill & Gore
Best Brand Retail – Single Location: House of Travel Christchurch
Best Travel Agency Brand: House of Travel
Best Travel Consultant – Corporate: Maia Hiini, Orbit World Travel Christchurch
Best Travel Consultant – Retail: Belinda Fifield, House of Travel Christchurch
Lifetime Industry Achievement Award: Tony Laker


Success by numbers?

Friday, 06 September 2019 00:30

We are facing existential crises, yet we are still measuring our tourism success in volume terms.

Focus of responsible travel foundation

Thursday, 05 September 2019 23:40

A focus on the well being of porters on the Inca Trail and Kilimanjaro are among the objectives of a responsible travel initiative (The Exodus Foundation) officially launched to New Zealand trade yesterday.

GTN rewards loyalty in Taupo

Tuesday, 03 September 2019 02:07

Loyalty Awards were presented to 20 companies as a big thank you from GTN for their three years of support.

New TMG broker

Monday, 19 August 2019 22:39

Nelson-based Emma Cracroft-Wilson has joined Travel Managers Group.

GTN event record numbers

Monday, 19 August 2019 22:24

Global Travel Network’s (GTN’s) conference in just over a fortnight will be its biggest yet and is set to attract what the group believes will be a record gathering of NZ independent agents in one place.

Face to face key

Tuesday, 13 August 2019 00:56

The opening of a new travel agency in Feilding, the third in the Manawatu town, is indicative of the confidence its owner has in ‘the industry, the brand, and the local community.’ Kim Dunwell has operated helloworld Travel Palmerston North for nine years and been in the travel sector for 15.

Closer educator-industry ties key desire of new association

Tuesday, 30 July 2019 03:26

Travel and tourism educators see building relationships with the industry as a key objective for the just formed Tourism Teachers Association.

The association was officially launched at a professional development session in Auckland yesterday, an event that was backed by AJ Hackett, Haka Tours and SKYCITY.

Active Adventures set to work with travel trade on new outbound opportunities

Tuesday, 30 July 2019 03:22

A New Zealand based company that has built a strong reputation in the inbound market is about to make moves in the outbound sector here.

Active Adventures’ new chief executive officer Wendy van Lieshout says working with agency channels in New Zealand is a key focus for the business. She says the company will be offering full marketing support, training, conferences etc just as it

does in the existing inbound business.

ZQN: Progressive dinner tours

Thursday, 18 July 2019 23:58

Alpine Wine Tours has launched a progressive dinner tour in Queenstown, believed to be the first of its kind in the region.

Top chef to AKL festivals

Tuesday, 16 July 2019 02:15

Emirates is partnering with Auckland Tourism and Economic Development (ATEED) and Eat Drink Love Ponsonby to bring India’s acclaimed and awarded chef Manish Mehrotra of Indian Accent restaurants to New Zealand this week.

All Blacks Tours adds sport

Friday, 05 July 2019 00:09

The ink is almost dry on an agreement that will see the All Blacks Tours holding company partner with New Zealand Cricket to be the country’s official seller of cricket packages.

Battlefield ambassador

Friday, 28 June 2019 00:41

A director of Helloworld Travel with agency operations including Helloworld Travel Rolleston, Blenheim, Wanganui, and Whitianga has been appointed brand ambassador for Mat McLachlan Battlefield Tours (MMBT) and McLachlan European Holidays in New Zealand.

New face at OneNineFive

Thursday, 20 June 2019 22:39

Malia Brock has joined the team at OneNineFive.

HOT NPL: Top Shop spot

Thursday, 20 June 2019 22:12

House of Travel New Plymouth was named Taranaki’s Top Shop for 2019 at the TSB Top Shop awards recently.