New Zealand

Skyline Enterprises’ expansion

Thursday, 07 December 2017 22:43

New Zealand-based tourism company Skyline Enterprises is currently exploring opportunities to develop Luge facilities in Swansea, Wales and Seoul, South Korea.

Although the proposed developments are still in the investigation stages, Skyline Enterprises executive chairman Mark Quickfall says it is hoped that Swansea will be Skyline’s first European destination.

The facility would comprise a gondola system, Luge tracks, chairlift, zip line and restaurant on Kilvey Hill.

Tip for agents: Stay on top of share economy and other innovations

Thursday, 14 September 2017 23:55

A need to keep up with the fast changing business environment has been identified as a crucial factor if travel agents wish to remain relevant and successful. Margot Dow, who is a finalist in the best Travel Agency Manager – Corporate category of the upcoming National Travel Industry Awards, says it is critical for the industry to keep well informed on products such as Uber and Airbnb.’

Fuzion Travel: more growth, new digs

Monday, 14 August 2017 22:28

Fuzion Travel has signed a new long term lease on premises in Dominion Rd, Auckland, with the move coming on the back of what the company describes as ‘rapid growth’. Stuart McKay, director of Fuzion Travel, says the company now has affiliates / brokers in Auckland, Wellington, Christchurch, Queenstown, Wanaka and Dunedin.

Insta-worthy New Zealand

Monday, 04 December 2017 23:18

Instagram has named New Zealand’s top ten visitor attractions for 2017, based on the number of images geo-tagged to specific locations.
In 2017 Kiwis and international visitors shared the most pictures from Milford Sound.  

Visiting Te Anau

Thursday, 30 November 2017 21:53

The visitor centre in Te Anau re-opened on Wednesday, which Real Journeys chief executive Richard Lauder says had to be completely gutted for refurbishment.

‘It’s part of our commitment to continue to invest in Te Anau - the heart of our business,’ he says.

For the musos & film-goers

Monday, 27 November 2017 20:29

The Len Lye Centre Cinema in New Plymouth has a range of new events and film screenings happening this year and in 2018.
On 7 December it launches Late Night Cinema on the first Thursday of each month at 7pm.
The Bowie Film Festival coincides with the first year anniversary of the artist’s death in January.

TIA's tourism tips for NZ Govt

Tuesday, 14 November 2017 00:10

In Tourism Industry Aotearoa’s recent brief to new Tourism Minister Kelvin Davis, TIA pointed out that tourism is New Zealand’s fastest growing economic contributor, as well as its biggest industry, biggest employer and biggest export sector.
The brief identified some immediate priorities for industry and Government to partner on.

It also makes 24 specific recommendations to the new government that would see tourism increasing its contribution to New Zealand’s economy if implemented.

Into the trees at Rotorua

Thursday, 09 November 2017 22:52

A 20-metre-high viewing platform has been added to Rotorua’s popular Redwoods Treewalk.

The activity, located in Rotorua’s famous Redwoods Forest in the heart of the city, already features the world’s longest tree suspended walkway and a collection of David Trubridge lanterns to provide an other-worldly nighttime experience.  

Waitangi's latest

Monday, 06 November 2017 22:23

The Treaty House at the Waitangi Treaty Grounds has re-opened its doors to the public with a new exhibition installed by Workshop e.

Greg McManus, CEO of the Waitangi Treaty Grounds, says the upgrade of the Treaty House is the latest stage of an ongoing project to develop a world-class visitor experience at the Treaty Grounds.

‘The Treaty House, or Busby House as it is sometimes known, was the site of some of the most important events in our nation’s history. It is central to our story as a nation and deserves to be looked after and interpreted well,’ he says.

Skyline QT, 50yrs of stats

Monday, 30 October 2017 22:45

Skyline Queenstown has released a number of figures as it prepares to celebrate its 50th anniversary in November with ‘Fifty Years of Fun’ competitions and community-focused events.

Some of the figures over the past 50 years include: Seventeen million gondola rides, 12 million Luge experiences, 850,000 pints of beer, 350,000 rotisserie chickens and 65 tonnes of coffee beans.

Kiwi airports unite

Thursday, 12 October 2017 21:44

Queenstown and Wanaka airports are joining airports and aviation-associated agencies around the world to take part in Airport Safety Week.
Held between 16-20 October 2017, this year’s overall theme is One Airport One Team, with a programme of events featuring experts from various aviation, emergency management and health and safety disciplines.

NZ's own Jucy scores big gig

Tuesday, 10 October 2017 20:11

Jucy has landed a role in a multi-million dollar global marketing campaign to get more youth travellers to Australia.

The Kiwi accommodation and vehicle rental brand will feature in Tourism Australia’s latest global youth campaign, targeting young international travellers and working holiday makers in key European markets including the UK, Italy, Germany and France.

Mt Ruapehu projects big 2018

Thursday, 28 September 2017 21:21

Mt Ruapehu has unveiled its new season pass prices for 2018 and says the response has been overwhelming.

With the company’s best season pass price in over a decade on offer, saw a record amount of daily traffic on the first day of the sale, recording over 14,000 page views in the sale’s first 24 hours.

The first Facebook post promoting the sale reached 130,000 in 24 hours, gaining 38,000 views and 2,300 comments, shares and reactions.

Listening to partners key to success, says industry rep

Tuesday, 19 September 2017 02:00

Forget about a ‘one-size-fits-all’ approach if you’re an industry rep in the travel sector, it just doesn’t work.

Auckland unleashes tourism ambassadors

Friday, 15 September 2017 00:59

A new initiative to develop Auckland tourism ambassadors launched this week. The training programme is designed to upskill frontline staff from Auckland tourism businesses, helping them expand their local knowledge, and providing them with simple tools to create positive and memorable experiences for visitors to the region.

Future looks good for Fuzion

Friday, 15 September 2017 00:49

Fuzion Travel’s move into new Auckland premises on Dominion Road was marked with an industry open day this week.

All hail Haka – supreme winner

Tuesday, 12 September 2017 22:51

The brainchild of Ryan Sanders and a business that has achieved exceptional growth over the past 10 years, Haka Tourism Group has won the tourism industry’s highest accolade, the Air New Zealand Supreme Tourism Award.

Taxing tourism like ‘beating our best cow’

Monday, 11 September 2017 03:00

Piling additional taxes on tourism, the number one industry in the country, is like ‘beating our best cow’, according to a speaker and delegate at the Maximum Occupancy Conference in Auckland this week.

Waikato beer and cheese

Tuesday, 05 September 2017 22:50

The somewhat unlikely pairing of beer and cheese will be showcased in Waikato for the second time at the end of the month.

Travel to support French event

Tuesday, 22 August 2017 01:03

With the first edition of Le French Festival to be held in Auckland on Saturday, New Zealand’s travel industry is already being urged to get behind next year’s celebration of all things France. The brainchild of Edouard Le Goff, co-managing director of Le Chef in Vulcan Lane, Auckland; Le French Festival involves a market during the day on 26 August and a sold out dinner for 500 that night.

New hotels, upmarket trips for Haka Tours

Monday, 21 August 2017 22:54

A new brand of mid to upper standard hotels across New Zealand and more upmarket tours are in the pipeline for Haka Tours – known for hosting international visitors in this country but also educational tours around the globe.
Haka Tours founder Ryan Sanders says the first Haka Hotel will be a four star, minimum service ‘trendy hotel’ opening in Day Street, Auckland behind one of the company’s lodges (on Karangahape Rd) in the next three

Students invited to ‘dream big’

Thursday, 17 August 2017 23:05

Two Queenstown businesses have joined forces with their local high school to oer a student a scholarship to kickstart their global tourism career. AccorHotels’ four Queenstown hotels have partnered with the Queenstown Resort College to award one Wakatipu High School student with a scholarship covering fifty percent of tuition fees for a Diploma in Hospitality Management.

The art of personalisation

Thursday, 27 July 2017 22:31

The inbound and domestic travel trade is growing more aware of how lucrative special interest groups and personalisation can be, according to a niche operator who works across both the leisure and business events sector in New Zealand. Jacqui Wilkinson, director sales and marketing Fine Art Tours NZ, says personalisation is key to certain segments.

NZ Tourism Awards finalists revealed 

Monday, 24 July 2017 03:09


Twenty-four leading tourism operators and stakeholders have been announced today as finalists in the 2017 New Zealand Tourism Awards. The finalists span the country from Queenstown to Waitangi and include long-established operators as well as new businesses. Accommodation providers, activity and transport operators, educators and researchers are among the finalists. The Awards are closely aligned with the industry’s Tourism 2025 growth framework, which aims to grow total annual tourism revenue to $41 billion.The winners will be announced at a black-tie dinner in Christchurch on Thursday 7 September.

Medical tourism on the rise

Thursday, 06 July 2017 18:53

Medical travel is on the increase and is a growing opportunity for New Zealand travel agents, says one of the well-known operators in that field.

Paul McGowan, director of medical tourism facilitator Stunning Makeovers Limited, says that in the last 12 months the company has seen a 10% increase in clients travelling to Thailand for surgery and dental treatment.

‘Growth from Australasia has been driven by an increase in social media and mainstream media coverage.

DUD site ‘ideal’ for hotel

Tuesday, 04 July 2017 01:46

One of the biggest chunks of commercial real estate located on the fringe of Dunedin’s central business district – and adjacent to the city’s education hub – has been placed on the market for sale. The huge 7913 square metre site encompasses five separate adjoining titles between Anzac Avenue and Harrow Street.

Great Barrier to stay in dark

Tuesday, 27 June 2017 23:55

Great Barrier Island, 100 kilometres north-east of central Auckland, is the first island in the world to be designated an International Dark Sky Sanctuary in a bid to protect its night skies for present and future generations.
The International Dark-Sky Association (IDA) established the International Dark Sky Places conservation programme in 2001 to recognise ‘excellent stewardship of the night sky’.

Designations are based on scientifically measured darkness of sky as well as stringent outdoor lighting standards and innovative community outreach.

Lions tour accom creativity

Thursday, 22 June 2017 22:03

With Auckland expecting 34,000 visitors for the upcoming All Blacks vs The British & Irish Lions Test matches, Alexandra Park is reporting solid bookings from fans as an official pop-up camper van site during the two Tests at Eden Park on 24 June and 8 July.

Alexandra Park sales and marketing manager, Joel Reichardt, says the venue is working with Auckland Tourism, Events and Economic Development (ATEED) to help the region cope with the influx of visiting British and Irish

Eat, drink and be Welly

Tuesday, 13 June 2017 00:47

International visitors spend more on food and beverage in Wellington than anywhere else in the country and that figure could increase even more, with plans to send the city’s winter food festival onto the international stage.
At the launch of the Visa Wellington on a Plate (VWOAP) programme, Wellington Culinary Events Trust Board chair, Fran Wilde, said the annual festival has grown as much as it can grow in its present form.

‘You are going to see an incremental change to get international tourists come here in August.

Lions Tour roars into bed-levy fray

Friday, 12 May 2017 00:07

As hotel price gouging during next month’s Lions Tour seems set to be the next weapon in the bed-levy stoush, sporting great Martin Snedden calls for trade and Auckland Mayor Phil Goff to get back to the drawing board.
‘As hard as it is, the best approach for all concerned would be to swallow pride, take the current proposal off the table, and go back to step one – proper consultation,’ he says.
Snedden, director of both the New Zealand Cricket and Auckland World Masters Games 2017, waded into the debate this week saying hotels have played right into Goff’s hands by price gouging during the Masters Games.

Who's coming to NZ & why

Thursday, 11 May 2017 23:39

While visitors from Australia, China and America are united in wanting to travel to New Zealand, the reasons for doing so are diversified.
That was apparent during a 2017 Tourism Panel that put the microscope on the needs of these markets and their travellers.
Mario Santander, the country manager of New Zealand for American Airlines, says visitors from the US are on the hunt for golfing experiences and high-end resorts: ‘They want to spend the money to take a helicopter to Waiheke to experience the wineries.’

New hotel a salve for QT

Friday, 05 May 2017 04:34

Wyndham Hotel Group yesterday signed its second hotel in Queenstown, helping to plug a shortage of accommodation in the city.
Construction is under way on Wyndham Garden Remarkables, which is slated to open in May next year.
It will be the second Wyndham Garden destination in New Zealand, and Wyndham Hotel Group’s tenth hotel in the country.

New Ramada brand for New Zealand

Tuesday, 02 May 2017 02:35

Wyndham Hotel Group will introduce a new brand, Ramada ENCORE, to New Zealand.
The soon-to-be Ramada ENCORE Christchurch Colombo Street is being developed under a franchise agreement with Lepdon Holdings and is slated to be completed in late 2017. Once finished, it will bring Wyndham’s portfolio in New Zealand to nine hotels

Raising the bar in the Capital

Tuesday, 02 May 2017 02:31

After a seven-month closure and multi-million dollar refurbishment, the former Mercure Wellington officially rebranded yesterday as the Grand Mercure Wellington.
General manager Leigh Frame says guests and the local industry have been impressed with the transformation.
‘The best response we get is from those who knew the hotel before and see that the change has been quite outstanding.’

McDonald to head Skyline Enterprises

Tuesday, 02 May 2017 02:27

Tourism and property company Skyline Enterprises has appointed international business leader Geoff McDonald as the company’s new chief executive.
Rotorua-born and raised McDonald is most recently the former vice president and general manager of global healthcare company GlaxoSmithKline (GSK) Australia.
McDonald has spent the past 20 years working in commercial roles across Australia, China, Singapore, South East Asia and the wider Asia-Pacific region.

Immink resigns as TECNZ head

Tuesday, 02 May 2017 02:03

Tourism Export Council NZ (TECNZ) chief executive Lesley Immink has resigned her position after six years of leading the organisation.
Tourism Export Council NZ (TECNZ) Chairman Martin Horgan confirmed Immink will leave the organisation in July.

Marriott's NZ visit takes shape

Friday, 28 April 2017 02:03

Agents attending the Marriott Global Sales Mission next month can expect to see a strong line up of hotels from Asia as well as some familiar faces from Australia and the Pacific.
Marieke Mendez, director global sales New Zealand says Marriott Hotels Japan will be among the visitors, as well as two hotels from Vietnam, three from Bali, four from China/Hong Kong/Macao and one from each of Singapore and South Korea.
Marriott Hotels Peru will also add some global depth to the event.

Northland leads in growth

Wednesday, 26 April 2017 02:34

Latest data from Statistics New Zealand shows Northland is leading the country in commercial guest night growth and that annual guest nights in the region are fast approaching the two million mark.
In February Northland’s commercial guest night numbers grew 10.5% with an additional 21,000 nights compared to the same month in 2016.  This brings the number of commercial guest nights for Northland to 1.905 million a year. Guest nights across the

Rail carts build up speed

Wednesday, 26 April 2017 02:14

A new take on cycling a rail trail is gaining traction in the Central North Island.
Forgotten World Adventures has modified golf carts to travel along the Stratford to Okahukura railway line, offering the magic of a rail experience from the perspective of a railcart.
After establishing a solid domestic market since opening for business in 2012, Forgotten World Adventures now has its sights on increasing its international visitors.

NZ farewells cruise season

Wednesday, 26 April 2017 01:29

The last ship of the 2016-17 cruise season set sail out of the Bay of Islands yesterday.
Oceania’s Sirena was the last of 41 ships from 22 cruise lines to visit New Zealand this season, Cruise New Zealand executive officer Kevin O’Sullivan says.

New products at TRENZ 2017

Friday, 21 April 2017 00:16

A world first extreme adventure activity, operators taking visitors off the beaten track and an upscale hotel returning to Christchurch are among the new tourism products that will be on show at TRENZ 2017.
TRENZ, the $35 billion New Zealand tourism industry trade show, will run from 9 to 12 May, and will be attended by 370 international trade and tourism buyers and 300 Kiwi tourism operators.

North Island ski fields eye Australians

Thursday, 13 April 2017 00:57

Ruapehu Alpine Lifts, Visit Ruapehu and Destination Great Lake Taupo have dipped their collective toes into the Australian self-drive market.

‘We’re suggesting our Tasman neighbours pick up a car in Auckland, visit the iconic sights such as Hobbiton and Waitomo during the weekend, and then come and ski Ruapehu mid-week,’ explains Michelle Caldwell, marketing representative for Ruapehu Alpine Lifts.

Central NI collaborates

Thursday, 13 April 2017 00:50

With the collective tourism growth across the Central North Island gathering momentum it was not surprising to see nearly 200 inbound operators brave the rain to attend the eXplore trade show at Eden Park in Auckland yesterday.
Vanessa Payne, eXplore Central North Island marketing coordinator says the growth is in line with Tourism New Zealand’s increased weight on the regions and seasonal spread. ‘The regions offer significant alternatives in pressure times.’
‘We’ve seen the growth accelerate over the last 12 to 16 month,’ says Jason Dawson CEO of Hamilton & Waikato Tourism. ‘Hamilton’s annual $1.394m visitor spend has put us in fifth place nationally behind Auckland, Queenstown, Christchurch and Wellington.

Pancakes... and more

Friday, 07 April 2017 05:02

The ‘pancake rocks’ at Punakaiki and the glaciers at Fox and Franz Josef are well known drawcards to the West Coast, but the region is now looking at ‘adding to its magnets’.Jim Little, chief executive Tourism West Coast, says promoting and developing new product on the coast is essential in terms of dispersal and adding more reasons for people to visit and stay longer.
‘For example, we’ve got the Oparara Arches at Karamea. Visitors can access these now and take a guided walk to see moa bones – probably the only moa bones that can be easily seen outside a museum. We are looking

Kaikoura: we're open

Friday, 07 April 2017 04:47

The permanent opening of State Highway 1 and the redevelopment of Kaikoura Marina are expected to get the region fully back and running by the summer.
However, Glenn Ormsby, general manager of Destination Kaikoura, was reiterating at this week’s Regional Tourism Offices of New Zealand (RTONZ) workshop for inbound operators that the district is already open for business.

'Walk the talk' with Kiwi tourism

Tuesday, 14 March 2017 02:09

Tourism operators are joining a call for the government to stop talking and start managing (and funding) our tourism resources.
Last week, seasoned tourism consultant Dave Bamford blogged that an overarching sustainable tourism action plan was urgently needed.
‘Three months on from the release of the much awaited McKinsey Report the big questions remain unanswered.

New hotel at Auckland Airport

Sunday, 05 March 2017 21:30

Auckland Airport and Tainui Group Holdings will develop a new five-star hotel adjacent to Auckland Airport’s international terminal and the existing four-star Novotel hotel. The 250-room hotel will be operated by AccorHotels as a Pullman. The hotel is scheduled to open by late 2019.
While the additional hotel development has long been a feature of Auckland Airport’s ‘airport of the future’ vision, Mark Thomson, Auckland Airport’s general manager - property, says the timing has been influenced by

61 short of 3.5 million visitors

Sunday, 05 March 2017 06:13

New Zealand was just 61 visitors away from reaching the milestone of 3.5 million international visitors for 2016.
‘Our challenge now is to maintain the growth trajectory in a sustainable way,’ Tourism Industry Aotearoa Chief Executive Chris Roberts says.
There were 3,499,939 short-term arrivals for 2016, up 12% or an additional 368,000 visitors on the previous year. This was the biggest ever increase in international visitors for a single year.

Taupo guns for top ski position

Friday, 03 March 2017 04:30

A plan to transform the Taupō District into New Zealand’s premier ski destination has gained support from Taupo District Council who yesterday approved $100k of funding for the next two years to help bring the dream to reality.
In a presentation from Ruapehu Alpine Lifts chief executive Ross Copland, councillors heard the company’s $100 million dollar plans to put Mt Ruapehu on the world stage as the country’s ski region of choice.  
‘Whakapapa and Turoa ski fields had significant points of difference to the ski offerings of the South Island and it was time they were capitalised on,’ he says.

Marlborough leader resigns

Tuesday, 17 January 2017 00:53

The general manager of Destination Marlborough, Tracy Johnston, has announced her resignation.
No firm date has been given for her departure and Johnston will work through the transition phase once a replacement is announced.
Johnston has been in the role of general manager for almost eight years and has driven a programme of growth in visitor activity endorsed by local stakeholders, with the full support of the New Zealand tourism and travel sector.
Marlborough Mayor John Leggett says Destination Marlborough has played a pivotal role in helping the region reap strong economic rewards from tourism.

Auckland visitor levy unfair

Tuesday, 29 November 2016 01:08

A proposed new visitor levy for Auckland has been slammed by Tourism Industry Aotearoa.
Auckland Mayor Phil Goff’s proposed targeted rate on accommodation providers is forecast to capture $20 to $30 million a year.
‘It is inequitable to target commercial accommodation providers when the benefits of tourism are spread throughout Auckland’s economy,’ TIA chief executive Chris Roberts says. ‘And it is wrong of the mayor to suggest that visitors are not already paying their way.’
Tourism spend in the last year in Auckland was $7.37 billion, an increase of $1.519 billion or 26% in the past two years. Domestic spend was $3.414 billion (up 12.5% in the last two years), and international spend was $3.956 billion (up 41%).

Water, roads overlooked in battle to improve infrastructure

Thursday, 10 November 2016 21:58

Let’s not forget roads and water – and community resistance. As the spotlight focused on assessing infrastructure needs urgently needed to cope with New Zealand’s booming tourism industry, the country’s local government head warned that the two most essential issues had been left off a priority list.

At the Tourism Industry Association (TIA) Summit, in Wellington on Wednesday, more than 250 industry leaders were updated on a National Tourism Infrastructure Assessment, aimed to identify what’s needed to support rising visitor numbers.

WLG welcomes multi-million dollar airport revamp

Thursday, 10 November 2016 21:24

Wellington Airport’s new $58 million terminal extension was opened by Prime Minister John Key this week.

The main terminal building and apron has been extended by an additional 6000sq m – the equivalent of 12 basketball courts – and includes more parking spaces for aircraft, improved passenger facilities, a centralised screening point and easier movement for travellers throughout the terminal.

‘The extension can now cater for up to 1500 passengers we see during the busy hour each day,’ says Wellington Airport CEO Steve Sanderson.

‘Passenger numbers are up by 5.6% with a record five million domestic passengers travelling through the airport in the past 12 months.

Tourism infrastructure 'a worry'

Thursday, 03 November 2016 20:15

Stable and low air fuel prices, a booming inbound market and a strong New Zealand economy all augur well for the future of Air New Zealand, an Auckland SKAL lunch heard yesterday.
Richard Thomson, general manager of networks at Air New Zealand, was guest speaker at the lunch at Parnell Rose Gardens and noted that the only ‘blot’ on the horizon was tourism infrastructure in this country.
‘If I was to worry about anything it would be about the New Zealand tourism industry’s ability to cope – especially over the next high season,’ Thomson says.
He points out that a considerable percentage of high yield passengers tend to book later in the year.

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