New Zealand

TAANZ Awards: ‘Can do’ approach pays off

Thursday, 21 June 2018 21:57

Have a bright ‘can do’ personality and attitude and be eager to strive for the best in the things that you do.

Wide net for Auckland Airport

Tuesday, 19 June 2018 00:11

Auckland Airport continues to look at multiple route development opportunities, market development manager Michelle Noordermeer, told an Expedia Partner Summit in Auckland late last week.

TAANZ Awards: Opportunities plentiful as corporate travel evolves

Monday, 18 June 2018 21:19

The push to an increasing desire for traveller self booking, using an array of tools, greater knowledge and awareness of risk for at risk destinations are among the trends being seen by Orbit World of Travel Christchurch.

ITO buys agri-tour specialist

Monday, 11 June 2018 23:11

Travel Time South Pacific has acquired AgriTravel International, a Waikato-based company which creates customised agricultural and special interest tours across New Zealand.

Queenstown snow the Matariki Festival starting 29 June gets to Auckland

Tuesday, 05 June 2018 23:23

The three mountains under the New Zealand Ski banner took the snow from the South Island to Auckland for a launch party last week.

Making it SO

Thursday, 31 May 2018 23:00

SO Auckland is set to open in the latter part of 2018. Located in the heart of Auckland’s central business district and neighbour to the Britomart precinct and waterfront, SO Auckland occupies the once home of the Reserve Bank housing the country’s gold stockpile.

Tourism operators fund Otehei Bay

Tuesday, 29 May 2018 00:38

Otehei Bay on Urupukapuka Island is to benefit from a comprehensive upgrade of its wharf and visitor facilities, thanks to an agreement between local tourism operators and the support of the Department of Conservation.

Hilton looks to double NZ footprint

Thursday, 24 May 2018 22:01

Hilton intends doubling its number of Australasian hotels in the next five years and New Zealand is an important part of the growth, according to the region vice-president operations with the hotel company, Heidi Kunkel. Kunkel was in New Zealand this week, having begun the role six weeks ago (the experienced hospitality professional was most recently with Club Med for 15 years) and says the aim is to have a Hilton and at least one DoubleTree in every major city or tourist centre in the country. Next to open is DoubleTree Wellington in July, adding to a presence Hilton already has in Auckland, Lake Taupo, Christchurch and Queenstown. ‘This is an incredibly exciting time for the travel industry, full of enthusiasm, confidence and opportunities.’

Hotel group plans a push to trade

Monday, 21 May 2018 21:30

Getting the trade more acquainted with the Avani name as well as spreading the word about Minor Hotels’ other brands is a key objective of the sales team in New Zealand. While a significant amount of attention is on the Avani Metropolis in Kitchener Street Auckland, the company is also highlighting a new build project in Wellington, its growing portfolio of Oaks and Avani properties both here and in Australia, and the Anantara collection based mainly through Thailand.

 

Auckland based Shweta Mhatre, area director of sales, and Amy Armstrong, business development manager say the Avani in Auckland officially launched last November and the key now is to promote the hotel and others in the portfolio to the trade. To this end a roadshow will be held late June in addition to ongoing sales calls. (Details to come in TRAVELinc Memo.) ‘We want to reach the inbounders but also outbound retailers and wholesalers, brokers, corporate travel agents and managers, and government sector meeting planners.’

 

The new hotel in Wellington will be in the newly earthquake strengthened Colonial Motor Company Building on Courtenay Place. It will have 226 rooms and is expected to open around mid-2019. Avani Metropolis Residences in Auckland, meantime, is right in the CBD, easy walking distance to the harbour (Britomart is 550 metres away, Downtown Ferry terminal 650 metres), and adjacent to Albert Park. The property has its own gym and swimming pool, while numerous cafes, restaurants and bars are a couple of minutes walk away.

Ex teachers spy gap in market for inbound school, rugby group tours

Thursday, 17 May 2018 23:36

First timer at TRENZ, inbound group tour operator Manaaki Adventures NZ is a real-life manifestation of turning passion into reality. The company was co-founded by Kiwis Hemi Coates and Dan Meade, both ex PE and outdoor education teachers who decided to turn their love for teaching and the outdoors into a business, while also spotting a gap in the market for quality inbound rugby tours.

Tourism NZ’s plans to enrich NZ

Tuesday, 15 May 2018 00:17

Tourism New Zealand aims to grow the visitor spend in the regions by $1 billion per annum (from 2023), and has also announced changes to its 100% Pure Tourism New Zealand brand. ‘Tourism New Zealand will help regional tourism grow by $1 billion per annum more than current numbers by developing, implementing and promoting strategies that are inclusive of our regions as well as the gateways that connect them to the world,’ says Stephen England-Hall, chief executive. ‘Over the coming months Tourism New Zealand will source and share new valuable visitor insights with industry and government to guide decision making and identify opportunities.’

 

There will also be a brand refresh for TNZ. ‘The brand is incredibly successful, showcasing the country’s landscapes and scenery and has worked because it reinforces the key reasons visitors choose New Zealand,’ says England-Hall. However, he says what it doesn’t do is showcase New Zealand’s people and culture, their way of being and the warm welcome they extend. ‘This is what we know stays with people after they have visited, and becomes the essence of our brand that people share and talk about long after they return to their country,’ he says. Tourism New Zealand is working with Māori Tourism and will talk to a range of stakeholders over the coming months to incorporate people and culture into New Zealand’s tourism brand. ‘Our people and culture are diverse and multifaceted and we need to make sure we capture this authentically and deliver something Kiwis will embrace,’ he says. ‘It’s very easy to screw up so we’re taking our time to make sure we are doing it right.’

TRENZ - NZ’s growth opportunities

Monday, 07 May 2018 23:40

Speakers explored a number of opportunities that could up visitation to New Zealand, especially in the low season, when The Auckland Airport International Travel Summit 2018 was held in Dunedin yesterday ahead of TRENZ. Kiwi broadcaster Alison Mau opened the event, with Scott Tasker, GM of aeronautical commercial at Auckland Airport one of the key speakers who touched on change, and the different ways the industry can navigate it.

Skydive owners take flight

Monday, 23 April 2018 22:59

INFLITE has purchased Skydive Franz Josef Glacier, the country’s only skydive operator to offer a 19,000ft skydive.

Flying from the popular West Coast town of Franz Josef, jumpers are able to freefall from 19,000ft above the Westland and Aoraki/Mt Cook National Parks which form part of the Te Wāhipounamu - South West New Zealand

Tip for agents: Stay on top of share economy and other innovations

Thursday, 14 September 2017 23:55

A need to keep up with the fast changing business environment has been identified as a crucial factor if travel agents wish to remain relevant and successful. Margot Dow, who is a finalist in the best Travel Agency Manager – Corporate category of the upcoming National Travel Industry Awards, says it is critical for the industry to keep well informed on products such as Uber and Airbnb.’

Fuzion Travel: more growth, new digs

Monday, 14 August 2017 22:28

Fuzion Travel has signed a new long term lease on premises in Dominion Rd, Auckland, with the move coming on the back of what the company describes as ‘rapid growth’. Stuart McKay, director of Fuzion Travel, says the company now has affiliates / brokers in Auckland, Wellington, Christchurch, Queenstown, Wanaka and Dunedin.

Auckland seminars with Innovative

Tuesday, 19 June 2018 00:26

Innovative Travel is launching CroisiEurope 2019 Earlybird deals and The Safari Company 2019 programmes in Auckland, on Thursday 5 July with two morning seminars, at the Royal New Zealand Yacht Club.

TAANZ Awards: Helping people out of their usual boundaries

Monday, 18 June 2018 21:14

More people are looking for experiences outside the boundaries of their day to day life, increasingly providing opportunities for travel agents, says Leah Morresey, a finalist in the Best Travel Consultant – Retail category.

‘Clients now more likely to book with agents after research’

Thursday, 14 June 2018 22:46

‘Clients who have researched the internet for their holiday are far more reluctant now to go ahead and book it themselves,’ says Kay Rogers, managing director of YOU Travel Mount Group.

Awards give chance to reflect and take stock, say finalists

Monday, 11 June 2018 22:24

The finalists for the 2018 Travel Agents Association of New Zealand (TAANZ) National Travel Industry Awards (NTIA) were announced yesterday, and those in the running say the process gives them the chance to focus on their strengths (and challenges).

Kiwi trade drives Intrepid’s NZ growth

Thursday, 24 May 2018 21:22

Intrepid’s New Zealand numbers have risen by 25% in the past year, outstripping any other market, and the company’s chief executive officer largely credits the local trade for that.

Supertour sets off to Croatia

Monday, 07 May 2018 23:09

Ten top performing agents from around New Zealand took off recently on a ‘supertour’ that includes castles, cathedrals, caves and cuisine around Europe’s hottest destination. Participants are the top performing agents across the Globus Family of Brands that includes; Globus, Cosmos, Monograms and Avalon Waterways.

Aussie operator moves into NZ

Thursday, 05 April 2018 05:39

Localyokl, a curated online platform that connects travellers with local guides around Australia for a more immersive and personalised travel experience, has just announced a New Zealand expansion within the next six months.

‘Our Kiwi cousins are renowned for their adventurous spirit and doing things differently. New Zealand is hearing the demand for more local, unique and immersive experiences by travellers and we see locals helping deliver on that demand,’ says Azra Alagic, co-founder.

BOP in force at eXplore

Tuesday, 03 April 2018 23:00

The increase in international visitor numbers to the Bay of Plenty has seen new products in the region become export ready – something that will be reflected in the Bay’s turnout at eXplore 2018.

‘The region’s message is ‘It’s in our Nature’ and our group of operators are all about fitting into the natural beauty and abundance of natural assets we have to offer,’ says Denise Siviter, trade marketing manager Tourism

Porters' mountain bike trails

Wednesday, 28 March 2018 22:23

Canterbury ski area Porters has new mountain bike trails that are free to use with three zones catering for beginners to advanced riders.

Porters summer activities co-ordinator Jason Collins says the tracks were designed to be fun for all abilities and ages.

Mt Hutt's open day

Monday, 26 February 2018 22:35

Mt Hutt is holding its open day this year on Saturday 3 March, and with Cyclone Gita’s help there is around 50cm of snow.

‘I know some of our die-hard skiers and riders will be very excited, but honestly, we’re not ready for winter just yet,’ says Mt Hutt Ski area manager James McKenzie.

Cordis AKL expansion

Thursday, 08 February 2018 04:53

Hong Kong-based Langham Hospitality Group has announced new expansion plans for the recently refurbished Cordis Auckland.

These plans will make the upper upscale hotel the largest in New Zealand in terms of room count and is set to be complete by late 2020, in time for The America’s Cup.

LoveLake fest 2018

Tuesday, 06 February 2018 22:47

After the cancellation of Wanderlust, Taupo has a new festival coming to its shores – LoveLake Festival 2018.

LoveLake is a weekend of yoga, meditation, mindfulness, and music at Taupo’s Wairakei Resort.

Agroventures gets a new name

Thursday, 01 February 2018 04:25

Agroventures Adventure Park is changing its name to Velocity Valley after almost 20 years.

The adventure park first opened in 1998 with the world’s first commercial jet sprint course.

Rees QT gets techy

Tuesday, 30 January 2018 21:15

The Rees Queenstown recently rolled out Optii Keeper across its housekeeping department, which services 60 hotel rooms, 90 apartments and five lakeside private residences.

Optii Keeper is a housekeeping system that can dierentiate between a lightly used room occupied by a guest, to one that’s been lived in by a family for days – managing quality and productivity so the housekeeping schedule

Christchurch coming alive

Monday, 22 January 2018 22:32

Christchurch is taking advantage of its vibrant street art and mural scene that has become a strong element of the city’s identity.

Visitors can now go deeper and learn more about the individual works and artists behind the artworks by doing a 1.5-hour guided tour through the CBD with Watch This Space.

Rotorua on world stage

Thursday, 18 January 2018 05:14

The New York Times has named Rotorua as one of the top places to see in its 52 Places to Go in 2018 list. 

Rotorua makes the cut at number 45 – the only New Zealand destination to make the list.

NZ tourism push to Aussies

Monday, 15 January 2018 22:30

Tourism New Zealand is promoting the West Coast of the South Island and Northland in a twelve-week campaign to encourage Australians to travel to New Zealand during autumn this year.

Australia is New Zealand’s biggest international visitor market, accounting for nearly half of all international holiday visitors.

Tourism New Zealand chief executive Stephen England-Hall says the latest campaign is a signicant and strategic eort to continue to drive New Zealand’s holiday visitors beyond the popular tourist spots.

NZ holiday parks popular

Monday, 18 December 2017 20:34

Kiwi holidaymakers should still be able to find room in a few holiday parks around the country, even when they are so popular right now.

Holiday parks hosted a record 545,000 guest nights in October, up 77,000 (16.4%) on the same month in 2016.

‘This was a bigger increase for October than for hotels, motels or backpackers. Holiday parks have a growing appeal to a wide range of travellers – families, grey nomads and young road trippers,’ says Holiday Parks New

Amadeus NZ – meet the team 

Friday, 15 December 2017 01:53

Amadeus used this year’s Christmas catch up to introduce a fresh look team.

Emma Donovan is now head of sales for New Zealand / Pacific Islands with Amadeus and has been joined in the sales team by recent starters Janine McCabe, who has had 10 years at STA Travel, and Aloma Butler who

Stay at Slate Hut

Monday, 11 December 2017 20:23

Slate Hut at Welcome Rock Trails is a private high country station near Queenstown, on the way to Te Anau.
Guests can now take advantage of an overnight fully guided package – one night’s accommodation with meals included and a guided walk by the owner for the station.

Skyline Enterprises’ expansion

Thursday, 07 December 2017 22:43

New Zealand-based tourism company Skyline Enterprises is currently exploring opportunities to develop Luge facilities in Swansea, Wales and Seoul, South Korea.

Although the proposed developments are still in the investigation stages, Skyline Enterprises executive chairman Mark Quickfall says it is hoped that Swansea will be Skyline’s first European destination.

The facility would comprise a gondola system, Luge tracks, chairlift, zip line and restaurant on Kilvey Hill.

Insta-worthy New Zealand

Monday, 04 December 2017 23:18

Instagram has named New Zealand’s top ten visitor attractions for 2017, based on the number of images geo-tagged to specific locations.
In 2017 Kiwis and international visitors shared the most pictures from Milford Sound.  

Visiting Te Anau

Thursday, 30 November 2017 21:53

The visitor centre in Te Anau re-opened on Wednesday, which Real Journeys chief executive Richard Lauder says had to be completely gutted for refurbishment.

‘It’s part of our commitment to continue to invest in Te Anau - the heart of our business,’ he says.

For the musos & film-goers

Monday, 27 November 2017 20:29

The Len Lye Centre Cinema in New Plymouth has a range of new events and film screenings happening this year and in 2018.
On 7 December it launches Late Night Cinema on the first Thursday of each month at 7pm.
The Bowie Film Festival coincides with the first year anniversary of the artist’s death in January.

TIA's tourism tips for NZ Govt

Tuesday, 14 November 2017 00:10

In Tourism Industry Aotearoa’s recent brief to new Tourism Minister Kelvin Davis, TIA pointed out that tourism is New Zealand’s fastest growing economic contributor, as well as its biggest industry, biggest employer and biggest export sector.
The brief identified some immediate priorities for industry and Government to partner on.

It also makes 24 specific recommendations to the new government that would see tourism increasing its contribution to New Zealand’s economy if implemented.

Into the trees at Rotorua

Thursday, 09 November 2017 22:52

A 20-metre-high viewing platform has been added to Rotorua’s popular Redwoods Treewalk.

The activity, located in Rotorua’s famous Redwoods Forest in the heart of the city, already features the world’s longest tree suspended walkway and a collection of David Trubridge lanterns to provide an other-worldly nighttime experience.  

Waitangi's latest

Monday, 06 November 2017 22:23

The Treaty House at the Waitangi Treaty Grounds has re-opened its doors to the public with a new exhibition installed by Workshop e.

Greg McManus, CEO of the Waitangi Treaty Grounds, says the upgrade of the Treaty House is the latest stage of an ongoing project to develop a world-class visitor experience at the Treaty Grounds.

‘The Treaty House, or Busby House as it is sometimes known, was the site of some of the most important events in our nation’s history. It is central to our story as a nation and deserves to be looked after and interpreted well,’ he says.

Skyline QT, 50yrs of stats

Monday, 30 October 2017 22:45

Skyline Queenstown has released a number of figures as it prepares to celebrate its 50th anniversary in November with ‘Fifty Years of Fun’ competitions and community-focused events.

Some of the figures over the past 50 years include: Seventeen million gondola rides, 12 million Luge experiences, 850,000 pints of beer, 350,000 rotisserie chickens and 65 tonnes of coffee beans.

Kiwi airports unite

Thursday, 12 October 2017 21:44

Queenstown and Wanaka airports are joining airports and aviation-associated agencies around the world to take part in Airport Safety Week.
Held between 16-20 October 2017, this year’s overall theme is One Airport One Team, with a programme of events featuring experts from various aviation, emergency management and health and safety disciplines.

NZ's own Jucy scores big gig

Tuesday, 10 October 2017 20:11

Jucy has landed a role in a multi-million dollar global marketing campaign to get more youth travellers to Australia.

The Kiwi accommodation and vehicle rental brand will feature in Tourism Australia’s latest global youth campaign, targeting young international travellers and working holiday makers in key European markets including the UK, Italy, Germany and France.

Mt Ruapehu projects big 2018

Thursday, 28 September 2017 21:21

Mt Ruapehu has unveiled its new season pass prices for 2018 and says the response has been overwhelming.

With the company’s best season pass price in over a decade on offer, mtruapehu.com saw a record amount of daily traffic on the first day of the sale, recording over 14,000 page views in the sale’s first 24 hours.

The first Facebook post promoting the sale reached 130,000 in 24 hours, gaining 38,000 views and 2,300 comments, shares and reactions.

Listening to partners key to success, says industry rep

Tuesday, 19 September 2017 02:00

Forget about a ‘one-size-fits-all’ approach if you’re an industry rep in the travel sector, it just doesn’t work.

Auckland unleashes tourism ambassadors

Friday, 15 September 2017 00:59

A new initiative to develop Auckland tourism ambassadors launched this week. The training programme is designed to upskill frontline staff from Auckland tourism businesses, helping them expand their local knowledge, and providing them with simple tools to create positive and memorable experiences for visitors to the region.

Future looks good for Fuzion

Friday, 15 September 2017 00:49

Fuzion Travel’s move into new Auckland premises on Dominion Road was marked with an industry open day this week.

All hail Haka – supreme winner

Tuesday, 12 September 2017 22:51

The brainchild of Ryan Sanders and a business that has achieved exceptional growth over the past 10 years, Haka Tourism Group has won the tourism industry’s highest accolade, the Air New Zealand Supreme Tourism Award.

Taxing tourism like ‘beating our best cow’

Monday, 11 September 2017 03:00

Piling additional taxes on tourism, the number one industry in the country, is like ‘beating our best cow’, according to a speaker and delegate at the Maximum Occupancy Conference in Auckland this week.

Waikato beer and cheese

Tuesday, 05 September 2017 22:50

The somewhat unlikely pairing of beer and cheese will be showcased in Waikato for the second time at the end of the month.

Travel to support French event

Tuesday, 22 August 2017 01:03

With the first edition of Le French Festival to be held in Auckland on Saturday, New Zealand’s travel industry is already being urged to get behind next year’s celebration of all things France. The brainchild of Edouard Le Goff, co-managing director of Le Chef in Vulcan Lane, Auckland; Le French Festival involves a market during the day on 26 August and a sold out dinner for 500 that night.

New hotels, upmarket trips for Haka Tours

Monday, 21 August 2017 22:54

A new brand of mid to upper standard hotels across New Zealand and more upmarket tours are in the pipeline for Haka Tours – known for hosting international visitors in this country but also educational tours around the globe.
Haka Tours founder Ryan Sanders says the first Haka Hotel will be a four star, minimum service ‘trendy hotel’ opening in Day Street, Auckland behind one of the company’s lodges (on Karangahape Rd) in the next three

ProMag