
Accor has launched PLANET 21, a comprehensive sustainable development programme involving environmental, social and community support.
Accor is making 21 commitments and the same number of goals for 2015 including: a 15% reduction in water consumption, a 10% decrease in energy use and 85% use of eco-labelled products. The name PLANET 21 is a direct reference to Agenda 21, the environmental action plan signed by 173 heads of state at the 1992 Rio Earth Summit,
The first Planet 21 accredited hotel in New Zealand is Novotel Auckland Airport. The hotel was selected because:
To develop PLANET 21, Accor commissioned two unprecedented international surveys to obtain comprehensive and objective information about its footprint and guest expectations. In 2011, the Group carried out a study of its environmental footprint that enabled it to measure accurately its main impacts, define priorities for action and identify new challenges.
This work was preceded by a survey measuring the expectations of international hotel customers, which showed that sustainable development is a growing selection criterion for both leisure and business customers. According to this survey, for example, 67% of leisure guests take sustainable development actions into account when choosing a hotel.

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