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Hotel Updates

Hoteliers benefit with payment choice

Thursday, 16 April 2015 13:26

Expedia® has revealed differences in how travellers from different countries prefer to pay by analysing data from its Expedia Traveller Preference™ (ETP) programme*. ETP-enabled hotels offer travellers choice on how they would like to pay for their reservation: either at the time of the booking, or at the hotel at the time of the stay.

The Expedia analysis found that, where customers were offered a choice of when to pay for their hotel stay in Australia (standalone/room only), more than two-thirds to three-quarters of travellers from Western Europe, the US and Asia preferred to pay for their hotel stay at the time of booking with Expedia. Conversely, for travellers from Australia, New Zealand and China, the split was roughly half who preferred to pay at the time of booking and half who preferred to pay at the hotel.

The Expedia data also showed that hotels in Australia that enabled the Expedia Traveller Preference (ETP) programme experienced an additional increase in their standalone (room only) year-over-year net room night production of approximately 10 percentage points on average.

More than 3,900 hotels are currently ETP-enabled in Australia and New Zealand. 

TAAP agents also have the option to ‘book now, pay later’ with hotels that have opted in for the Expedia Traveller Preference programme.

Millennium Mitsui Garden Hotel opening

Thursday, 18 December 2014 17:28

Millennium Mitsui Garden Hotel Tokyo will open on 17 December. Located in Japan's Ginza district, it will rank among the highest-priced hotels in the area.

Collaborating with Japan's famous brands and entities while staying true to traditional craftsmanship, the hotel aims at communicating "Cool Japan" to the world.

SPM's new room category for NZ

Tuesday, 25 November 2014 17:27

SPM Tahiti has launched a new room category at Moorea Pearl Resort & Spa just for the NZ market.

Two duplex rooms within the Garden View block have been converted to a Garden Duplex Kitchenette room which has one king bed, one sofa bed plus a rollaway can be added for a second child. Each room will comfortably take two adults and two children under 15 years of age and has the added benefit of a kitchenette.

The new room category will be a natural combination for guests that have booked a studio or suite at Manava Suite Resort Tahiti.

‘It’s exciting to have this new room category available, especially for the NZ market only,’ says Alana Eli, NZ representative.

Springhill Suites hotel opens in Anaheim

Thursday, 13 November 2014 17:25

The new 172-suite Spring Hill Suites by Marriott in Anaheim is located across the road from Disney's California Adventure Park and next door to the Anaheim Convention Center.

Suitable for business and leisure travellers, every suite features two 42” TVs and a kitchenette with microwave, refrigerator, coffeemaker and cooking utensils, separate living/working and sleeping spaces and a bathroom strategically centered in the middle of the room. The hotel also features kid’s suites with bunk beds accommodating up to eight and corner suites with floor-to-ceiling windows. Complimentary wifi is available in the lobby and high-speed Internet access in every suite and all guests receive free a daily hot breakfast.

Other facilities include an outdoor rooftop swimming pool, with views of the Disneyland fireworks every evening; guest laundry; fitness centre; a small boardroom; a CVS Pharmacy and food and beverage outlets.

First Hotel Jen opens in Brisbane

Wednesday, 05 November 2014 17:24

The first Hotel Jen has opened in Brisbane, with the transformation of the former Traders Hotel Brisbane into a refurbished 191 guest room hotel located on Roma Street in the heart of the CBD.

Greg Dogan, president and CEO of Shangri-La Hotels and Resorts, says the opening of Hotel Jen in Brisbane, the first for the brand in the Australian market, is a significant milestone in the ongoing plans to launch Hotel Jens across the region.

'The next step in our overall strategy is to launch the Hotel Jen brand in nine key gateway cities across Asia Pacific by March 2015.'

Traders hotels in Penang, Manila, Maldives, Johor Bahru, Beijing and Shenyang will be rebranded from November 2014 to March 2015,

Hotel Jen Brisbane Phase One

In the initial opening phase one stage, guests enter the hotel via a ‘graffiti’ mural entrance, commissioned and designed by local Brisbane artists, before receiving a free welcome drink. Supported by cutting edge technology, guests to the hotel will receive free wifi throughout the property; mobile charging devices to keep connected and a smart phone app for easy check-in, and order services including food, beverages and spa treatments.

Home comforts include laundry wash and fold service at one price for unlimited items in the laundry bag; a PressReader app with free access to 2,500 publications, replacing the traditional morning paper; and free coffee and snack-box-to-go options after breakfast.

The hotel features a vending machine; an organic ‘SkyGarden’, growing over 20 vegetables and herbs, which the kitchen uses on a daily basis plus two bee hives; and a Hotel Jen ‘Coffee Cube’ - a repurposed shipping container situated outside the hotel.

The second phase, from January 2015, will include a Celebrity Cooking School; NEST Restaurant serving modern Asian cuisine, blended with local flavour and Hotel Jen Spa.