Thursday, 12 October 2017 03:47
From March 2018, Emirates will stop flying from Melbourne and Brisbane to Auckland and instead focus on its non-stop Auckland-Dubai service.
Emirates will retain its existing daily A380 flights from Dubai to Christchurch via Sydney, and the airline is also evaluating potential new direct services between New Zealand and Dubai.
At the same time, to provide greater choice across the Tasman, Qantas will increase the frequency of its services between the two countries, adding seven new return
Tuesday, 10 October 2017 00:40
Air New Zealand has started trialling its new Inflight Wi-Fi service on one of its long-haul Boeing 777-300 aircraft.
Thursday, 05 October 2017 19:10
A call for the single biggest beneficiary of tourism to reinvest in the product was made yesterday by Tourism Industry Aotearoa boss Chris Roberts.
Tuesday, 03 October 2017 03:18
Virtual reality will become an increasingly important sales tool for travel professionals and is also likely to add to the travel experience – but won’t stop people from actually going places.
That’s the view of Russell Craig, national technology officer, Microsoft New Zealand.
‘I see the two as being both / and, rather than either/ or.’
Saturday, 30 September 2017 23:43
The 2017 TAANZ National Travel Industry Awards produced probably the most even spread of winners in the event’s history, with variation and new winners thrown into the mix.
Thursday, 28 September 2017 21:03
The Travel Agents’ Association New Zealand (TAANZ) says its new consumer proposition and a ‘suite of assets’ promoting the benefits of using a TAANZ travel agent are now available for members.
This includes the new look logo and a ‘Five Reasons to Choose a TAANZ Accredited Travel Agent’ chart which can be easily integrated into agents’ own websites.
First Travel Group’s Margaret Spiro, who was on a spacial marketing group for the project, says the aim was to modernise the logo and the message and make TAANZ more credible to the consumer.
Thursday, 21 September 2017 21:40
Higher than ever repeat and satisfaction rates from The Travel Corporation clients is due to a large degree to the trade’s knowledge and understanding of the company’s offerings, guests at a function in Auckland heard this week.
Tuesday, 12 September 2017 21:18
Keep your knowledge up, keep training and keep visiting new destinations. That’s one of the tips for success from Samantha Johnston of YOU Travel Taupo.
Tuesday, 05 September 2017 22:16
Intrepid Travel now offers food adventures in more than 25 countries including two new foodie tours in the Middle East in 2018. The new Real Food Adventures brochure, out now, offers authentic, local food experiences across Europe, Asia, the Americas, the subcontinent and the Middle East with more than 30 itineraries.
Sunday, 03 September 2017 06:14
Possibly no other agent in New Zealand knows more about Germany in general and (almost certainly) German trade shows than Robert Laing, owner of Messe Reps.
Monday, 31 July 2017 21:43
Flight Centre Travel Group (FLT) will acquire two high profile New Zealand travel businesses. One is Travel Managers Group (TMG), a predominantly leisure-focused group that provides systems and support services to a network of more than 180 individual brokers. TMG also operates a 22-shop franchise network, which includes 12 TravelSmart shops and 10 non-branded stores. The other is Executive Travel Group (ETG), New Zealand’s largest independent corporate travel management company.
Monday, 31 July 2017 21:38
New stores, new technology and nationwide brand recognition are all indicators of the huge progress being made by helloworld, just over a year since the company launched across New Zealand. At the helloworld gala awards, in Christchurch on Saturday night, general manager marketing, David Libeau, was in an upbeat mood.
Monday, 31 July 2017 21:27
A number of independent agents at the Global Travel Network (GTN) Conference over the weekend say they often feel like they are on the ‘periphery’ of the travel industry and forgotten about by suppliers – both air and land. They cited the chance to catch up with 24 airlines, tour operators, cruise companies and other suppliers under one roof as the key reason to attend the conference at Rydges Rotorua.
Thursday, 27 July 2017 23:10
Foodie travel has found its place over the past couple of years, but there is more growth to come, according to a small but diverse group of tourist offices and tour companies at The Auckland Food Show this week. Intrepid is showing off its Food Worldwide Adventures brochure and hosting a competition for show visitors to win a trip up to the value of $3000. Intrepid assistant manager Charlotte Randell says the company’s food tours are a big hit and the range on offer has steadily grown. New food adventure destinations include South Korea and Israel.
Tuesday, 25 July 2017 01:20
Recent research from Concur claims that many companies are unaware they have a legal obligation to fulfil their duty of care responsibilities for travelling employees.
However, Paul Halford, marketing manager at Orbit World Travel, says that’s not quite the case anymore.
‘Across the Orbit business, we have a large number of clients – small, medium, large, private, and public. What we see on a day-to-day basis is that employers are definitely aware that they have an obligation, especially over the last 12 months or so,’ he says.
Tuesday, 25 July 2017 00:56
The skills crisis in New Zealand’s tourism and travel starts in secondary schools, where both teachers and students in the topics are often looked down upon by their peers, says a leading educator in the sector.
Megan Roberts, tourism work integrated learning leader and industry liaison and senior lecturer at School of Hospitality and Tourism Auckland University of Technology (AUT) says the issue urgently needs leadership.
“The situation in secondary schools needs a real shake-up,’ says Roberts. ‘Tourism and hospitality are often seen as the options for less academic students.
Friday, 21 July 2017 03:38
More than 40% of the audience at a recent travel conference felt that travel agencies and travel management companies are most at risk from the various changes taking place in the industry now.
Thursday, 20 July 2017 03:23
Mondo Travel is looking for brokers and independent agents who want to represent the company in key regions of New Zealand.
Mondo CEO, Tony Terrill, says agents who would like to carry the Mondo logo and gain from the benefits the company brings could potentially take up the option of being fully Mondo branded.
Tuesday, 18 July 2017 04:34
All Blacks Tours (ABT) and the First Travel Group (FTG) have announced the signing of a strategic partnership agreement between the two parties. All Blacks Tours General Manager, David Caldwell, says the new partnership will further enable All Blacks Tours to promote official All Blacks supporters travel throughout the country, utilising the extensive network provided by the First Travel Group’s members.
Tuesday, 18 July 2017 02:55
There’s a skill shortage looming in the service industry that’s going to affect all New Zealanders, across all regions, and visitors to our country. That’s the bold claim of Dean Minchington, ServiceIQ CEO, who says there is a very real crisis around the corner. ‘It puts our successful service sectors at risk, and unless things change soon, New Zealand will be worse for it,’ he says. It’s a shortage of skilled labour needed to fill around 200,000 jobs that will be opening in the next two and a half years, according to the latest At Your Service Aotearoa economic report.
Monday, 17 July 2017 06:00
Travelport has released Travelport Trip Assist in Asia Pacific. The new mobile product is designed for travel agents and is being showcased at the company’s annual APAC customer conference event, Travelport LIVE, in Sydney this week. Travelport says it is projected that in 2017, 50% of global mobile travel sales will originate in Asia Pacific. Trip Assist will help agencies by providing advanced mobile travel capabilities such as flexible itinerary management, real time communications and day of travel assistance.
Tuesday, 11 July 2017 11:11
World Journeys has just released Journeys 2018, its range of small group journeys to destinations around the globe.
Director Ange Pirie points out that all departures are guaranteed to go, with a maximum of 18 guests and minimum number.
In addition, all tours are guaranteed to be fully hosted from New Zealand.
‘This is so important – agents can book their clients on a tour in full condence with the knowledge that it will depart,’ says Pirie.
Monday, 03 July 2017 23:45
The FCM Travel Solutions NZ Spotlight on Business Travel Trends 2017 report shows business travel continues to rise, despite technology such as Skype for Business and WebEx. This reinforces International Air Transport Association (IATA) full-year global passenger traffic results for 2016 showing demand lifting 6% over 2015, with the Asia Pacific region demand growing by 8%. Some 95% of FCM Travel Solutions clients when surveyed said they will be continuing to spend the same, if not more on international travel.
Monday, 03 July 2017 22:47
An environmental border levy and a reinstated Ministry of Tourism are major ‘wish list’ items for outgoing TEC chief executive, Lesley Immink. After six years at the helm of TEC (formerly ITOC) Immink has resigned to stand for the Opportunities Party at this year’s General Election. ‘An environmental levy at the border is a simple solution which has minimal impact on international visitors, captures everyone and would provide immediate returns to communities via a contestable fund,’ she says. Immink also believes the profile of tourism was greater when the industry had its own Ministry, which was disestablished in 2010. ‘When we have no Ministry the communication is disjointed, both internally amongst ourselves and externally to the public and media. I don’t understand why we are so accepting of this.’
Tuesday, 27 June 2017 23:41
Promoting and selling leisure travel as an add on to business trips has become a way for agents to add real value for corporate clients, according to trade spokespeople.
Tuesday, 20 June 2017 01:55
Skal International Christchurch is hosting it’s first charity event for Māia Health Foundation.
Thursday, 15 June 2017 05:40
Agents with fitness-mad clients looking for the ultimate adventure challenge should take a look at Xplorer, a Hawaii-based fitness challenge operator that provides multi-day adventure tours on Oahu.
The operator launched around a year ago to meet the demand for fitness-inspired experiences.
Speaking at the Experience Aloha Business Exchange, Xplorer CEO and founder Denise Albano says the all-inclusive tours provide participants with an experience the average tourist might not get to have.
Thursday, 15 June 2017 05:38
Hawaii's Sheraton Kona Resort will invest more than two million dollars in the property as part of a renovation set for 2018.
The renovation will focus on room refurbs and upgrading the Rays in the Bay restaurant to cash in on the resort's big drawcard - the manta rays that swim up to the property at night.
Thursday, 15 June 2017 05:27
Adventure World and Air New Zealand have launched new travel agent self-famil packages for Buenos Aires and Saigon.
Trade explore Vietnam for four nights for $1180 per person plus taxes for agents and one companion, including return flights Auckland to Saigon with Air New Zealand, four nights’ accommodation at the four-star Grand Hotel, return airport transfers with an English-speaking guide, private half-day city tour and Cu Chi tunnels tour.
Or agents can visit Buenos Aires for $1291 per person plus taxes for themselves and a companion, including return flights Auckland to Buenos Aires with Air New Zealand, four nights’ accommodation at the four-star Intersur Recoleta hotel, return airport transfers, half-day city tour and La Ventana tango dinner and show.
Monday, 12 June 2017 23:47
The ability to become a problem solver in a specific area is one key to success for the modern travel broker, says romance and destination wedding specialist Anita Gatley.
Thursday, 08 June 2017 22:40
Auckland International Airport has set unjustifiably high prices for international airlines to use the airport over the next five years.
Monday, 29 May 2017 23:44
The need to match the traveller with the best options, as well as the common requirements of corporate and leisure travel customers, meant it made sense for First Travel Group to hold an ‘integrated’ frontliners’ conference, says managing director Andrew Bowman.
Monday, 29 May 2017 22:51
Marriott is ‘just getting started’ in Asia Pacific, despite the group now having some 550 hotels in the region, according to the group’s chief sales and marketing officer Asia Pacific, Peggy Rowe.
Saturday, 27 May 2017 17:45
A growing resurgence in Kiwi travel to England and Europe is unlikely to be affected by this week’s terrorist attack in Manchester.
Tuesday, 23 May 2017 03:59
South African tourism industry leaders are backing attempts to fix New Zealand visitor visa woes. Several operators spoken to at Indaba expressed anger and frustration over the process.
Tuesday, 23 May 2017 03:15
Some new faces are likely to emerge as industry forces when finalists of the National Travel Industry Awards (NTIA) are revealed on Monday, 12 June.
Friday, 19 May 2017 00:29
The trade has turned out in force to Asia Now around the country this week to hear the latest updates from key suppliers to the region.
Thursday, 18 May 2017 23:55
South African Tourism figures just released show that 48% fewer New Zealanders travelled to South Africa in February this year, compared with February 2016.
Thursday, 11 May 2017 23:18
Domestic and trans Tasman rental vehicle business has provided a surprising boon for travel agents, says Chris Hamill, managing director of DriveAway Holidays.
Tuesday, 09 May 2017 03:09
New Zealand suppliers, particularly hoteliers, are being urged to ‘get creative’ on the eve of New Zealand’s biggest tourism showcase.
Friday, 05 May 2017 04:06
‘An 11 out of 10 experience’ is how agents have described a recent famil to Cambodia on Aqua Expeditions’ Mekong cruise.
Tuesday, 02 May 2017 00:10
A proactive growth strategy to increase its retail footprint across New Zealand remains a high priority for House of Travel during 2017 and 2018.
Friday, 28 April 2017 02:24
New Zealand may be the home of bungy jumping, but that doesn’t mean Kiwis will be among the first nationalities in the world to sign up for the experience.
Friday, 28 April 2017 02:12
A recently released global overview of air travel shows passengers from Europe, the Americas and the Far East, are making more bookings and taking more flights, despite recent terrorist attacks and on-going geo-political wrangles.
Wednesday, 26 April 2017 02:24
Kiwis are in agreement that international tourism is good for the country, but few know it is the country’s biggest industry, Tourism New Zealand and Tourism Industry Aotearoa research reveals.
Tuesday, 25 April 2017 23:54
Niche wholesaler Francis Travel Marketing is open to opportunities and not ruling out further expansion, says managing director Tony Smith.
FTM’s latest acquisition was Fathom Asia in February this year, following the purchase of Europe specialist Orton International last year.
FTM has long been a cruise GSA (general sales agent) and representative and in 2011 picked up AIM Holidays – which specialises in shows, events, sports and packages in Australia and the United States.
Thursday, 20 April 2017 23:52
Emirates airline is slashing more than half of its US gateway routes of nonstop flights from Dubai in the wake of President Donald Trump’s policies toward Gulf airlines.
Tuesday, 18 April 2017 22:18
The Asia Now events scheduled to take place around the country from 10 May have already generated plenty of interest from travel agents, says Julie Rice, chairperson of
Thursday, 13 April 2017 02:36
With a growing team in place and a full calendar year of operation behind it, Global Travel Network (GTN) is looking towards further growth, more famil tours and its first national conference in 2017.
Thursday, 13 April 2017 01:12
helloworld has just announced that a further three existing franchisees now own multiple stores within the helloworld branded network.
Thursday, 13 April 2017 00:22
Travel agents’ feedback has been one of the factors prompting Innovative Travel to launch a new division aimed at people travelling alone.