When will the border open, and when will clients start to book international travel?
Many countries are well ahead of us. According to a recent McKinsey and Company Report named ‘Rebooting customer experience to bring back the magic of travel’, North America is already back to 90% of 2019 travel figures.
As most travel and tourism businesses are in hibernation, they find it difficult to find staff. This situation presents an opportunity to move your business model from a high volume, low margin business to a lower volume higher margin business.
Spokespeople in the travel and tourism sectors say the recent Talbot Mills Research on lifting borders and on vaccination intentions contained definite positives for the industry.
Although media coverage emphasised that one in two New Zealanders do not want to see the borders open until 90% plus Kiwis were fully vaccinated, there were more encouraging details in the full picture.
Island resorts around the world are expected to lead the recovery in leisure travel, according to research carried out ahead of next month’s Arabian Travel Market (ATM) 2021.
The research indicates that the Indian Ocean islands of the Maldives and the Seychelles are expecting a bumper Easter holiday period.
Travel sellers and providers will need to get creative with deals and packages to provide the experience domestic tourists are seeking, says Amadeus following the results of a recent survey by the company.
‘Customised leisure travel experiences win out over pre-packaged leisure travel options, with 54% of Australian and New Zealand travellers preferring to curate their own holidays with or