A leading Auckland based corporate travel agent says that despite challenging times now he expects the sector to be at least on its way to a strong recovery in Q1 next year.

Keith Sumner, managing director of Gilpin Travel, says the company’s team will be back to full employment in February next year.

‘We’ve budgeted for that and we are committed to it. We’re taking the punt on the basis that even if things are not fully open there will be orders coming in anticipation of travel and that will keep us busy.’

Published in Hot Topics

Having people deprived of leisure travel for a couple of years, combined with the changing needs of corporates, is likely to lead to increased demand for comfort in the air, says Keith Sumner, managing director of Gilpin Travel.

‘Some of my golf mates, for example, have had two of their golden years of travel stolen from them. A lot of people, like them, will want to travel in comfort when they can.’

Sumner and colleague Jamie Gray, sales manager at Gilpin Travel, appeared on The Travel Guys TV show with presenter Mike Hogan recently and discussed ongoing challenges, trends and predictions in the business travel sphere.

Published in Hot Topics
Monday, 20 July 2020 23:38

Recovery after tough decisions

The managing director of a leading travel management company (TMC) says that making tough, even distressing, decisions early in the Covid crisis has put the business in a position to take advantage of opportunities as they arise.

Keith Sumner, of Gilpin Travel, says that despite the company being an entirely different and reduced entity to what it was a few months ago there are some signs of recovery.

Published in Hot Topics
Tuesday, 24 March 2020 00:09

‘No gossip’ as crisis bites

Among the stories of colleagues and competitors coming together for the common good of the travel and tourism sectors, it is important that people don’t cause harm with conjecture, says business owner and TAANZ (Travel Agents’ Association if New Zealand) board member Keith Sumner.

Published in Hot Topics
Monday, 23 September 2019 21:51

Benchmarking against best

Successful travel industry management and teams need to be benchmarked against the best in business – not only in their own sector, says Keith Sumner, managing director of Gilpin Travel.

Published in New Zealand

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