Flight Centre Travel Group NZ currently has a greater emphasis on the short to medium term than the longer term vision – something that is unusual for the group, says managing director David Colombes.

The group has just released a case study entitled Our Business Journey Through Covid-19. In his summary, Coombes says ‘it is important to accept what we can’t influence and control, and focus on what we can, which is more restricted than ever before.

Published in Hot Off The Press
Thursday, 03 September 2020 04:00

FCTG: Huge losses, but positives

 

Flight Centre Travel Group (FCTG) released its year-end results on 27August for its 2020 Fiscal Year, which show an optimistic future for its corporate brands FCM Travel Solutions and Corporate Traveller despite a major downturn in the travel industry.

Whilst FCTG experienced severe losses (A$510M underlying loss before tax) due to unprecedented travel restrictions caused by the COVID-19 pandemic, FCM Travel Solutions and Corporate Traveller proved to be resilient. During the global shutdown, the two business travel divisions landed a

Published in Hot Topics
Monday, 10 August 2020 22:58

Farewell for now

In a sign of the Covid-19 times, travel industry people are catching up with friends and colleagues as they head off to new adventures – hopefully to return to the sector in the not too distant future.

Pacific specialist Rebecca Goodin has moved on from Flight Centre and picked up a new job. She was joined for a casual goodbye at the Sweat Shop Brew Bar in Auckland last Friday.

Published in Paparazzo
Tuesday, 05 May 2020 02:55

HOT – FC cancellation fees

House of Travel is providing clarity on its cancellation fees following Flight Centre’s recent announcement (see story below).

Published in Hot Topics
Wednesday, 29 April 2020 03:00

TAANZ, brands submit to govt

The Travel Agents’ Association of New Zealand (TAANZ), with contributions and endorsements from Flight Centre, Helloworld, House of Travel and First Travel Group, has presented a submission to government on travel supplier credits – remedies and protections for travel agents and consumers.

TAANZ chief executive Andrew Olsen says the submission laid out the inherent risk in credits, supplier failure and consumers seeking refunds, and the travel agent bearing the brunt of chargebacks and collapse.

Published in Hot Topics
Monday, 23 March 2020 23:55

FC NZ calls on help

Flight Centre NZ says it has been forced to make some 250 roles redundant, given that all travel is now effectively off limits as the result of widespread border closures.

Published in New Zealand
Tuesday, 24 March 2020 01:41

Diversity and equality

Leaders in the travel industry have been encouraged to create an environment where no-one can hide when it comes to creating a diverse working place and giving equal and fair opportunities to all.

Published in New Zealand
Thursday, 20 February 2020 23:10

Trade says business holding

It’s not quite ‘business as usual’ but New Zealand retailers and wholesalers say that their clients are still not only enquiring about travel but also booking despite the publicity around coronavirus.

Published in Hot Topics
Thursday, 16 January 2020 22:53

FC leaders' ‘Royal’ treatment

Flight Centre team leaders were invited to hold their monthly meeting that discusses product updates, training, expos and more onboard Royal Caribbean’s Radiance of the Seas as it called into Auckland on Tuesday.

Published in Paparazzo
Tuesday, 16 July 2019 01:31

FC’s Global: BNE 2020

Brisbane has landed a major tourism windfall after being selected to host one of the world’s largest travel industry conferences.

Published in Australia
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