Business travellers are raising concerns about the reliance on screen-based interaction as their primary meeting method. They are also looking for control, ease and simplicity, according to a survey undertaken last month by travel management company BCD Travel of 738 business travelers worldwide.
With virtual meetings and remote work here to stay, business travel and face-to-face meetings remain extremely important. Seventy-six percent of respondents said business travel helps them work efficiently. In a post-pandemic travel environment, 60% prefer to return to
pre-pandemic levels of business travel, while 26% prefer to travel less and 9% to travel more.
Blending human service and technology to provide a simple end to end solution is one of the keys (and major challenges) in corporate travel today, says Peter Barlow, managing director of BCD Travel.