Thursday, 01 April 2021 23:16

Tech will free up resources

Airline apps are among the key drivers in the digitisation of travel and need to be designed to allow for a seamless and frictionless customer experience, says Lance Batty, regional director, South Pacific at Amadeus.

‘The more that customers are able to do on their own device, the less physical contact is required in shared spaces – something which many customers will be averse to after at least a year of concern about virus transmission vectors and avoiding public spaces,’ he says.

Published in Hot Topics

Survival remains the imminent challenge for business travel agencies right now, according to a report just released by Amadeus late 2020.

However the Reboot. Recharge. Rethink Business Travel research also shows the ‘most voted’ business travel evolution in APAC was a predicted shift from unmanaged to managed travel. This is obviously a trend that will benefit travel management companies.

Published in Hot Topics
Tuesday, 24 November 2020 21:30

Sellers need to be creative

Travel sellers and providers will need to get creative with deals and packages to provide the experience domestic tourists are seeking, says Amadeus following the results of a recent survey by the company.

‘Customised leisure travel experiences win out over pre-packaged leisure travel options, with 54% of Australian and New Zealand travellers preferring to curate their own holidays with or

Published in Hot Topics
Thursday, 20 February 2020 23:39

TIME gathers speed with second intake

Five new mentor-mentee partnerships were introduced at TIME’s second intake this week as the organisation gains momentum on this side of the Tasman.

Published in New Zealand

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