Embracing the research that clients do online but the taking the core information and ‘decluttering it’ to make a tailored experience is a major key to success for the modern day travel designer, according to a double TAANZ National Travel Industry Awards winner.
By Belinda Peddie, TMS Talent
Career coaching, is not just another fancy buzz word. In reality it’s something that could give tourism and travel professionals the edge needed to take their career to the next level, according to the Auckland-based recruitment team manager at a leading staffing agency.
‘More travel and hospitality professionals could benefit from career coaching,’ says Belinda Peddie, of TMS Talent. ‘Maximising your career potential is not just about the number of years you have accumulated, but it’s also about what strategic career moves you have made, and the skills you have acquired along the way. Not everyone knows where they are heading in their career; guidance from a professional can help you advance into a new career/role, develop new skills, and or, achieve a salary increase.
‘A Career Coach helps by asking those thought provoking questions; they challenge you to think outside of the square and are able to help you examine your ability and discover your true potential; in other words: are you happy in your current role? Are you still learning? What are you doing to reach your career goals?
'Essentially, a Career Coach helps you to get outside your comfort zone and identify your transferrable skills and strengths, inspiring and empowering you to take action.
‘Of the candidates we see, those who have had some form of career coaching or mentoring, are far clearer on the roles they wish to pursue and, present much more confidently to potential employers. Having your career goals defined and spending time each week developing your personal brand, as well as industry and client networks, makes you far more valuable to future employers.
‘So, how do you get you and your CV noticed i.e. where the job ‘finds’ you and it’s not you searching for a job?’
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Group travel to Asia is continuing to be strong out of New Zealand, driven particularly by Indonesia / Bali programmes, according to a leisure and incentive destination management company that held a trade function at White and Wongs, Auckland last week.
Travel business owners who have put in the hard yards are being rewarded with good prices when selling in the current market, according to an Auckland based accountant who specialises in the industry.
Paul Davies of TA Accounting Limited says there is a lot of buying, selling and merging activity going on right now and a number of travel business owners are taking advantage.
‘Businesses where owners have been working on them for a few years and are profitable are commanding a good price,’ he says.
Now is an ideal time for people to consider a career move into travel consulting, as well as for existing travel consultants to look for new opportunities, according to the head of a leading travel and hospitality recruitment agency.
John Terry, group managing director TMS Talent, says the New Zealand travel job scene is a ‘candidate short market’ right across the country.
The travel agency sector is seeing increased activity when it comes to interest in business sales and acquisitions, according to an Auckland based accountant who specialises in the industry.
Travel agents can turn ‘price driven customers’ into value driven ones, and earn money themselves by being engaged and presenting an experience they would not have thought of themselves, the First Travel Group Conference heard over the weekend.
While customer facing technology plays an important part in the travel business, especially in the corporate sector, the true success of the future is all about touch points with the customer, First Travel Group’s conference at Pullman Auckland heard over the weekend.
Finding out exactly what individual clients want, even when they are travelling with a group, and delivering on it is an essential part of being successful in the luxury sector, according to panellists and speakers at Luxperience in Sydney this week.
The evolution of the trans-Tasman market, including discussion into how the market will evolve now that the Air New Zealand and Virgin Australia partnership has dissolved, will be just one of the topics discussed at the CAPA 2018 New Zealand & Corporate Travel Summit in Auckland on 17 and 18 October.
Travel brokers and ‘mobile’ travel agents, start-ups and other small companies suited to flexible working environments are expected to be among early adopters of a new shared workplace concept being introduced into New Zealand.
An independent survey indicating that many consumers feel it is easier to individualise a trip on the internet than through the trade has prompted a niche wholesaler to change the way it presents its FIT programmes.
- At Travelport’s NDC breakfast, Sofitel... At Travelport’s NDC breakfast, Sofitel...
- Dianne Lamberton, World Travellers; Graeme... Dianne Lamberton, World Travellers; Graeme...
- Mami Hikino (centre), Global Travel... Mami Hikino (centre), Global Travel...
- Roy McDonald, Atlas Travel; Rebecca... Roy McDonald, Atlas Travel; Rebecca...
The New Zealand travel trade was reminded this week that the roll it of the New Distribution Capability (NDC) will be all about incremental growth.
The role of the niche wholesaler is only increasing as consumers become more knowledgeable and the ‘long tail’ of products and experiences continues to grow, according to Eclipse Travel, one of the finalists in the niche wholesaler category of TAANZ NTIA.
Proactive and innovative agents stand to benefit as much as airlines do from increased flexibility that the New Distribution Capability (NDC) will bring to the travel industry, according to a speaker at Travelport Live in Bangkok this week.