TAANZ has come out swinging in response to comments made by Consumer NZ's Jessica Wilson on Radio NZ on Monday of this week. CEO Andrew Olsen has written to both Radio NZ and Consumer NZ – here's his letter in full to Consumer's Jessica Wilson.

Published in Hot Off The Press

Travel agents are being asked to submit their Covid-19 experiences to the Travel Agents Association of New Zealand (TAANZ) so that it can be part of industry messaging ‘on the other side’.

Published in Hot Off The Press
Saturday, 28 March 2020 05:35

Some clients ‘testy’

The Travel Agents Association of New Zealand (TAANZ) is advising members to keep calm and stay on top of their BSP.

Published in Hot Topics
Tuesday, 24 March 2020 00:09

‘No gossip’ as crisis bites

Among the stories of colleagues and competitors coming together for the common good of the travel and tourism sectors, it is important that people don’t cause harm with conjecture, says business owner and TAANZ (Travel Agents’ Association if New Zealand) board member Keith Sumner.

Published in Hot Topics
Tuesday, 24 March 2020 01:33

Coping with COVID-19

The Travel Agents Association of New Zealand (TAANZ) is engaging with government to get its short, medium and long term views around the ‘sustainable contribution of tourism and travel to the economy.

Published in Hot Topics
Monday, 16 December 2019 20:39

Defending against supplier and agent failure

By Andrew Olsen – Chief executive, Travel Agents’ Association of New Zealand

As we come to the close of 2019, I have a quick reflection on a few emerging trends to keep an eye on in 2020.The agent-supplier-customer ecosystem mostly functions well but we’ve seen a few situations develop which can quickly upset that equilibrium.

Published in Hot Topics

Brent Thomas of House of Travel is the new president of the Travel Agents Association of New Zealand (TAANZ)
Sarah Hunter, general manager of GO Holidays was a nomination from the floor at the TAANZ Board meeting this morning and three other industry leaders are being co-opted onto the board - Jayne Alldred, House of Travel and Jackie Bell, Helloworld Travel (The Travel Brokers), plus one to be advised from First Travel Group.

Published in Hot Topics
Tuesday, 16 July 2019 01:20

Network, upskill...

Asking for help, upskilling and networking are essential ingredients for travel brokers, says one of the finalists in the Best Broker category of the TAANZ National Travel Industry Awards (NTIA).

Published in Hot Topics

Full members of the Travel Agents’ Association of New Zealand (TAANZ) have been asked to vote on changes to its membership and bonding criteria.

 

Published in New Zealand
Monday, 10 September 2018 21:43

TAANZ: ‘Positive year’

The past year has been ‘challenging and eventful’ for many reasons but has also been one of positive growth, Travel Agents’ Association of New Zealand (TAANZ) chairman Andrew Bowman reported at the organisation’s AGM last Friday.

Published in Hot Topics
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