Hot Off The Press

Wedding market in focus for agents on Samoa famil

Thursday, 12 October 2017 20:06

Samoa, and particularly the country’s Sheraton properties, are making a concerted effort to attract more destination weddings out of New Zealand.
Putting the country on the marriage map is a key objective of a four day famil being hosted right now by Marriott International and Air New Zealand.
Rhonda Williams, of Fuzion Travel, says she is interested to see what the wedding scene in Samoa has to offer.

Conradie aiming to further Excite NZ trade

Tuesday, 10 October 2017 19:53

 

Excite has a fresh face in New Zealand, with Suzanne Conradie now in the role as business development manager.

While new in the Excite position, Conradie is well known to many in the Kiwi trade, particularly after a long stint here with South African Airways.

The announcement comes at a time when Excite is celebrating a 15-year anniversary, marked late last week by a party in relatively new premises in York Street, Sydney.

Fiji fun - and education

Tuesday, 10 October 2017 00:02

An opportunity to have a fun and relaxed time to mark Fiji day, as well as experience some exciting new product in the destination, has been taken up by more than 20 industry and media personnel this week.
Marketing and product managers from major brands are amongst the participants in the programme, which started officially yesterday and finishes Wednesday.
The Tourism Fiji organised event has support from both Fiji Airways and Air New Zealand.

Big Western Australia prizes at roadshow

Friday, 06 October 2017 02:29

Agents who attend one of the Western Australia Roadshow events in Auckland, Hamilton, Wellington or Christchurch will go in the draw to win a WA travel prize including accommodation, sightseeing and tours in all five regions of WA.

There are three Western Australia travel prizes to be won at every event - 12 WA travel prizes in total.

An example is the Experience Extraordinary Western Australia Travel prize to Perth - two nights Sorrento Beach Resort, two nights Sorrento Beach Resort, Little Ferry Company tour of Perth and Elizabeth Quay, Rotorvation helicopter experience, Two Feet and a Heartbeat Walking tour.

The Australia’s Golden Outback is offersing two nights Best Western Hospitality Inn Kalgoorlie, with Kalgoorlie Tours and Charters Super Pit Tour

Australia’s Coral Coast prize will giveaway nights at RAC Monkey Mia, while Australia’s North West offers two nights at Seashells Broome and a visit to Willie Creek Pearls

The Australia’s South West prize includes a caves and lighthouse pass in Margaret River, and two nights at Abbey Beach Resort Busselton.

Details of the roadshow are:

Auckland:        5.30-7.30pm    Mon 13 Nov, Rydges Hotel

Hamilton:        5.30-7.30pm    Tues 14 Nov, Novotel Tainui

Wellington:     5.30-7.30pm    Wed 15 Nov, James Cook Hotel

Christchurch:  12.00-1.30pm   Thurs 16 Nov, The George

Register here

 

No sub for face to face, say recent store entrants

Thursday, 05 October 2017 18:48

Sue and Paul Robinson didn’t take any heed of the naysayers when they first became travel agency store owners three years ago.

After a stint in insurance broking and then a successful property management come inbound tourism venture (especially around the Rugby World Cup in New Zealand), they looked for new opportunities.

‘I looked at franchise for the first time; we have always started our own businesses until then,’ says Sue Robinson.

Payment card security - take it seriously, says TAANZ

Tuesday, 03 October 2017 01:06

The Travel Agents Association of New Zealand (TAANZ) is urging its members to take action now to comply with a global security standard to protect confidential payment card information against theft.

IATA has set a date of 1 March for accredited agents to achieve the Payment Card Industry Data Security Standards (PCI DSS).

TAANZ president says there is some lobbying to have IATA ‘see reason’ on the time frame, but that said it is important that agents take the subject seriously.

Long haul competition doesn’t phase Destination NSW boss

Thursday, 28 September 2017 20:17

Competition from long-haul destinations, driven by cheap airfares, has not dented New Zealand travellers’ enthusiasm for Sydney and its surrounds and is unlikely to, says Sandra Chipchase, chief executive officer of Destination New South Wales (DNSW).

Chipchase points to upgraded air services between Auckland and Sydney, and the fact that trans-Tasman has its own good value fare offerings as part of the reason behind her confidence.

But she also has hard figures to back her claims.

‘New Zealand numbers are still increasing. At the end of June 2017, we had 423,881 visitors from across the Tasman and the average length of stay was 4.1 nights. That is up 3% on the year before.’

Buenos Aires and beyond at Argentina roadshow

Monday, 25 September 2017 22:58

Travel agents are being encouraged to promote ‘beyond Buenos Aires’ experiences to their clients and suggest less obvious options such as self-drive.

Earlybird has ‘had its worm’

Friday, 15 September 2017 00:46

Adapting to booking patterns and constantly monitoring the costs to travel are two key factors in being a successful travel agent now, says Billy Ballantine, of Lakers House of Travel in Invercargill.
‘I think within five years no one will book anything until within six months of travel,’ says Ballantine, who is a finalist in the best travel consultant – retail category of the TAANZ National Travel Industry Awards. ‘The earlybird has had its worm and we need to adapt to this. Getting ready for the next step – as a travel agent or any business – we must always be relevant and be prepared for the unknown, continually working on our point of difference.’ He says monitoring

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