Cruising Updates

2021-23 Viking cruises on sale

Thursday, 10 September 2020 07:56

Viking has a sale on a number of voyages departing in 2021, 22 and 23, with savings of up to A$4600 per couple when booked before 30 November 2020.

The Explore The Viking Way sale features generous flight credits and savings on Viking’s most popular river, ocean and expedition cruises. With the extension of its Risk-Free Guarantee to 30 September 2020, clients have the freedom to change their plans up to
24 hours before departure, for any reason.

Praise for Azamara’s round NZ

Thursday, 10 September 2020 07:30

A leading cruise practitioner has welcomed what he describes as Azamara’s commitment to New Zealand in ‘grand style’ for summer 2021/22.

The comments from Jeff Leckey, general manager cruise at House of Travel, follow the news that a full circumnavigation of New Zealand is planned on Azamara Journey for 20 January 2022.

Princess ‘largely exonerated’

Tuesday, 25 August 2020 22:20


Princess Cruises has been largely exonerated in the report of the Australian Special Commission of Inquiry into the Ruby Princess cruise ship coronavirus outbreak.  he report was released last Friday 14 and the Commissioner heavily criticised Australian health officials. 

Kevin O’Sullivan, chief executive of the New Zealand Cruise Association, says the organisation is pleased with the outcome. ‘It has been a very stressful time for Carnival and Princess because of mismanagement by Australian health agencies.’

The inquiry found ‘serious errors’ by New South Wales Health in its handling of suspected cases on board.

‘The Commission’s report confirms that none of our people — the Captain, the ship’s doctor, or members of our shore side port agency team — misled public authorities involved in Ruby Princess being permitted to disembark guests on March 19,’ says Jan Swartz, group president, Princess Cruises and Carnival Australia.
‘This finding is of great importance to us because it goes to the integrity of our people. In our more than 20 years in Australia, we have always sought to cooperate honestly and professionally with officials in accordance with the regulatory environment.
‘We acknowledge the Commission’s specific comments about Carnival Australia, and we will consider these comments to the fullest possible extent,’ Swartz adds.
Princess Cruises also welcomes the Commission’s attention to improving information sharing and coordination among government agencies in the future. In our submission to the inquiry, we agreed that this area deserved consideration. We look forward to collaborating with government agencies and industry peers to improve these systems.


Supply chain survival key challenge

Thursday, 20 August 2020 21:27


Supply chain survival is one of the ‘New Zealand specific challenges’ highlighted by Debbie Summers in her NZ Cruise Association chairman’s report 2020.

‘Our members include retailers, wholesalers, tour operators, port agents, ground handlers, and hospitality – all part of a supply chain that is critical to the sector.

‘In a nutshell it is crucial we all do our best to hold tight, to survive, to ignore the naysayers, to harness our passion and the facts and go out there and fight for the return of our cruise industry,’ Summers told TRAVELinc Memo after the AGM.  

In her report, Summers summarised the dire current situation for cruising and outlined a number of challenges to overcome. But she also touched on opportunities – including that cruise lines are looking keenly at our region for a safe and measured restart within our domestic arena. ‘We are talking about kiwi cruises for kiwis just as Air NZ has once again opened the skies for New Zealander’s to see their own country.

‘We can stimulate travel, starting with some really immersive itineraries.’

Summers points out that supply chain survival is largely reliant on borders. ‘We need safe corridors with countries with zero comunication (this is our Government’s indication on who we can do business with in the future) opening as soon as we are able.’

She says New Zealand is fortunate to have a close safe source market (‘heading that way at least’) in Australia. ‘One in 17 Australians like to cruise. They made up over 50% of our cruise market pre Covid 19.’

ANZ rep for Pandaw

Monday, 10 August 2020 23:08

Sales and marketing representation company Complete Travel Marketing has a new partnership agreement with Pandaw.

Cruise NZ works with Maritime NZ – hopes remain for summer

Monday, 10 August 2020 22:39

New Zealand Cruise Association (NZCA) says it is working closely with with Maritime New Zealand to re-start the New Zealand cruise market with domestic cruising.

CLIA 'not giving up on summer’

Monday, 27 July 2020 23:09

It is too early to write off cruising in 2020-21 and the industry is still working towards making it happen, a Cruise Line Industry Association (CLIA) media conference reiterated this week.

‘Nothing is guaranteed. But we’ve got weeks and months to engage with authorities on this,’ says Gavin Smith, chair of CLIA Australasia.

Cruising: Why not here?

Monday, 27 July 2020 22:59

With domestic cruising starting in other parts of the world the industry is increasingly asking why there are continued political barriers to doing the same in New Zealand.

Adam Goldstein, CLIA’s global chair, says ‘sequential resumption’ of cruising is about to start in Germany. ‘Home ports, working with the local and national authorities and taking guidance form the EU in the form of healthy getaways, are going to start cruises from Germany, returning to Germany – not visiting any ports in between – for citizens of Germany, Switzerland and Austria.

Thirteen Carnival ships to go

Monday, 13 July 2020 22:10

Carnival Corporation will accelerate the removal of ships during its 2020 financial year and slow the delivery of ships on order. This will enable future capacity to be moderated, the company said in a statement on Friday.

Carnival sold one ship during June 2020 and has agreements for the scrapping of five ships and preliminary agreements for an additional three ships, all of which are expected to leave the fleet in the next 90 days.

Cruise lobbying continues

Thursday, 09 July 2020 22:16

The New Zealand Cruise Association (NZCA) is continuing to lobby against the government’s decision to indefinitely continue the cruise ship ban, despite flight travel and crowded public events already being back on the table.

Viking's two new combo cruises

Friday, 26 June 2020 22:31

Viking has just released two new 2022 departure dates for its river/ocean combination cruise, the 15-day Rhine and Viking Shores & Fjords between Bergen and Basel or vice versa.

Clients can choose to commence with the river or ocean portion; both new departures sail on 23 September 2022 and are priced from $9990 per person twin, including savings of up to $2500 per couple plus an additional saving of up to $800 per couple for new-to-Viking guests as part of Viking’s Journeys Worth Planning promotion.

The 15-day combination cruise fuses Viking’s eight-day Rhine Getaway river cruise between Basel and Amsterdam with the eight-day Viking Shores & Fjords ocean itinerary between Amsterdam and Bergen. The voyages calls in to Norway, Denmark, the Netherlands, Germany, France and Switzerland.

Viking’s risk-free guarantee provides the freedom to change or postpone their cruise up to 24 hours before departure.

We don't have months to waste, says NZ Cruise Association

Friday, 26 June 2020 22:25

The New Zealand Cruise Association (NZCA) says it is imperative not to ‘waste the next month or two’ and wants close collaboration with government on what its expectations are from cruise – in the short, medium and longer terms.

The statement comes after the Prime Minister announced the continuing suspension of cruising in New Zealand until at least the end of September.

Cruise Champion opens access

Thursday, 04 June 2020 00:18

Cruise Lines International Association (CLIA) is offering open access to its new online training course Cruise Champion, making it available to travel agents and other industry supporters from outside CLIA’s membership.

The course provides a deep insight into the workings of the global cruise industry, helping to combat misperceptions and raise awareness of the strict regulations that govern cruising operations worldwide. 

Technology shift set to quicken cruise boarding post crisis

Friday, 29 May 2020 00:50

Embarkation on cruise ships is likely to be much quicker as cruise lines adopt more self check in technology and paperless documeyation post the Covid crisis, says one leading cruise practitioner in New Zealand.

Jeff Leckey, general manager cruise with House of Travel Group, says the tendency of many people to turn up early for their cruise check in has meant long waits at the cruise terminal and winding queues to get to check in desks.

Will we miss cruise buffets?

Friday, 29 May 2020 00:40

Jeff Leckey, general manager cruise at House of Travel Group, is unlikely to mourn the probable passing (at least for a while) of cruise buffets.

‘When local cruise line P&O did away with the buffet a few years ago and replaced it with The Pantry, there was a sudden intake of breath from traditionalists,’ Leckey says in a Hoot Cruises Blog. ‘Could they seriously

Sub-Antarctic, NZ specials

Wednesday, 20 May 2020 00:45

Wild Earth Travel has a limited, two cabins only offer for a Sub Antarctic Islands cruise on board PONANT’s Le Bellot.

Departing 29 December 2020 and 8 February 2021, the 15-day cruise is priced at $13,495pp (down from $18,205).

Departing Auckland, Le Bellot sails to the Bounty Islands, Antipodes Islands, Campbell Island, Auckland Islands, Macquarie Island and The Snares before passengers disembark in Dunedin.

Step by step for cruise

Thursday, 14 May 2020 23:57

A stepped approach to restarting cruising could begin with cruises to nowhere and then extend out to domestic and regional cruising, the wider industry and affiliates heard at a webinar this week.

Hosted by New Zealand Cruise Association (NZCA), the webinar featured Joel Katz, managing director of the Cruise Lines Industry Association Australasia, and was moderated by NZCA chairperson Debbie Summers. It attracted port operators, hoteliers, ground operators, regional tourism representatives, South Pacific tourism operators and more.

Training with Viking Expeditions

Thursday, 14 May 2020 03:49

Viking Cruises is launching a series of trade training emails to learn about the cruise line's purpose built expedition ships and voyages.

'By boosting their expertise in this popular category, agents can maximise opportunities to increase their commission too,' says Erin Kramer, trade marketing manager, Viking Cruises ANZ.

Genting's Covid-19 sanctuary

Thursday, 07 May 2020 21:18

Genting Cruise Lines’ SuperStar Gemini and SuperStar Aquarius are providing temporary on-board accommodation for foreign workers in Singapore who have recovered from Covid-19.

‘We are pleased that our on board facilities, as well as preventive and safety standards, meet Singapore’s strict requirements for this initiative,’ says Michael Goh, president of Dream Cruises and head of international sales, Genting Cruise

Viking's late 2022 cruises on sale

Wednesday, 06 May 2020 05:26

Viking has a wide selection of ocean and river cruises departing up to December 2022 for sale.

New itineraries include the 13-day Amazon & Caribbean Adventure journey from San Juan, Puerto Rico to Manaus, Brazil or vv, sailing the Amazon River, visiting six countries with two overnight calls. Multiple departures are available from January to March 2022.

New cruise education

Tuesday, 05 May 2020 02:52

Cruise Lines International Association (CLIA) Australasia has a new education platform, giving travel agent members access to a single, streamlined location.

A-ROSA’s Danube range

Friday, 01 May 2020 04:39

A-ROSA River Cruises typically operates 100 annual Danube sailings, and is planning to get back to that level when it is safe to do so. The company offers cruises from three to 16 nights on the river; the short deartures are ideal for cruise novices and as an addon to a European holiday, while the longer itineraries explore the Danube in detail.

Call to support cruise industry

Friday, 24 April 2020 04:44

The New Zealand Cruise Association (NZCA) has called for the cruise industry to share stories about why cruise is important.

‘Talk to anybody and everybody using whatever media, social media outlet you are comfortable with,’ says CEO Kevin O’Sullivan. ‘The cruise industry in New Zealand will recover, but it needs your help.’

Viking: Mississippi bookings

Tuesday, 21 April 2020 02:11

Viking has opened reservations for its inaugural Mississippi River cruises, launching 2022.

Steamboat enquiries for 2021

Wednesday, 15 April 2020 01:34

Cruise World reports that it is already receiving some enquiry regarding American Queen Steamboat Company cruises in the third and fourth quarters of 2021.

Update from Carnival

Thursday, 02 April 2020 00:17

Carnival Australia President Sture Myrmell has today come out in strong defence of the Australian cruise industry and its contribution to the Australian, state and regional economies in supporting jobs, suppliers of fresh produce, travel agents and tourism-related businesses.

A Humanitarian Crisis

Wednesday, 01 April 2020 02:41

– By Orlando Ashford, President, Holland America Line

P&O: pause & commissions

Monday, 30 March 2020 22:08

P&O Cruises is extending its voluntary pause in operations across Australia and New Zealand.

Egypt cruises for Viking

Tuesday, 10 March 2020 02:22

Viking is seeing huge demand for its Egypt cruises and strong support from the New Zealand trade for its coming expedition offerings, says Erin Kramer, marketing manager of the cruise line.

NCL’S ‘Biggest Sale of the Decade’

Tuesday, 25 February 2020 03:07

Norwegian Cruise Line has released its ‘Biggest Sale of the Decade’, delivering up to US$500 onboard credit per stateroom.

Cruise awards upbeat

Tuesday, 18 February 2020 00:52

The novel caronavirus (Covid-19) was on the minds of attendees at the 19th Annual Cruise Industry Awards in Sydney on Saturday night – but it didn’t dampen spirits during the celebration.

Challenge clients with new options

Tuesday, 18 February 2020 00:43

Not only listening to clients but even challenging them to consider previously unknown opportunities can lead to a hugely successful partnership, according to one of the Kiwi winners at the 19th Annual Cruise Industry Awards in Sydney on Saturday night.

HOT takes four, other Kiwis feature

Sunday, 16 February 2020 22:01

House of Travel was a big winner at the 19th Annual Cruise Industry awards held in Sydney over the weekend, taking out the Cruise Month Promotion of the Year for Australasia title and having three individual winners amongst the HOT team.

Skippered sailing co

Monday, 10 February 2020 22:49

A sailing holiday specialist who operates particularly in the Greek Islands, but also in Croatia and the Pacific, says his offerings are ideal for brokers and agents with ‘boomer’ clients who may be slowing down but still want an active and different experience.

CLIA finalist

Tuesday, 04 February 2020 00:08

Themed cruises and a younger demographic are two trends (and opportunities) when it comes to selling cruise, says a Kiwi finalist in this year’s Cruise Industry Awards Australasia.

Commission opps for land-cruise

Thursday, 30 January 2020 23:48

Windstar’s newest cruise tours combine sailings with in-depth inland journeys that offer agents an opportunity to earn more commission.

CTT releases 50% specials

Thursday, 30 January 2020 23:26

Small ship cruises around Croatia continue to grow in popularity out of New Zealand and are increasingly used as options for people visiting the destination for a second or third time, according to niche wholesaler Croatia Times Travel.

NZ cruise future bright

Monday, 20 January 2020 23:15

A stalwart of New Zealand’s cruise industry says a lack of home porting in New Zealand presents a challenge to the industry here in coming years.

Arctic EBD on Ultramarine

Thursday, 16 January 2020 22:55

Viva Expeditions’ Arctic offering now includes the new Ultramarine vessel with its extensive range of activities.

New Lüftner ship in 2021

Monday, 13 January 2020 22:09

Lüftner Cruises’ new cruise ship, AMADEUS Cara, is scheduled for delivery in Spring 2021.

'We'll be back,' says Dream

Monday, 16 December 2019 23:17

Dream Cruises is ‘days away’ from releasing its 2021-2022 itineraries for this part of the world, agents who checked out Explorer Dream in her debut visit to New Zealand over the weekend were told.

Viking’s 12 ‘Cruises of Christmas’

Tuesday, 03 December 2019 22:09

Viking has launched ‘12 Cruises of Christmas’, a collection of river and ocean cruises, each with a special offer available for bookings made between 1 and 24 December 2019.

P&O to up capacity

Monday, 25 November 2019 22:49

P&O Cruises will homeport the 2500-guest Pacific Explorer in Auckland in 2021, the largest ship the cruise line has deployed in the market.

Viking's river cruising webinars

Thursday, 21 November 2019 20:43

Viking has launched a series of river cruising webinars in response to trade feedback for self-directed learning, making it easier for agents to learn about the line’s award winning fleet in their own time.

Aurora roars in for trade

Thursday, 14 November 2019 21:56

‘If your clients enjoyed Africa, they will love Antarctica.’

Savings on Europe’s rivers

Wednesday, 13 November 2019 03:24

Uniworld Boutique River Cruise Collection and U River Cruises are offering savings on 2020 cruises.

Silversea adds SALT with that

Friday, 01 November 2019 02:04

Using food as the key to the culture of a destination is the concept behind Silversea’s S.A.L.T ‘ecosystem’ of sea and land taste that will debut on the new Silver Moon when it is launched in August next year.

PONANT increases Kimberley

Tuesday, 22 October 2019 02:29

PONANT is increasing the number of departures of its Kimberley expeditions during August and September 2021.

Early taste of Dream downunder

Monday, 30 September 2019 20:32

With Explorer Dream heading downunder for its inaugural Australasian season this month, Dream Cruises has taken the opportunity to showcase the kind of experience Kiwi cruisers can expect when she arrives.

FTM adds lines to cruise choice

Monday, 23 September 2019 21:57

Francis Travel Marketing added eight new cruise lines to its portfolio.

Return from PONANT events

Thursday, 05 September 2019 23:57

A successful series of PONANT Explorer events in Wellington and Auckland this week has seen on-the-spot bookings for agents.

Baltic beckons repeat cruisers

Tuesday, 03 September 2019 03:23

The Baltic Sea provides agents with options for repeat cruise clients who may already have visited the Pacific, Caribbean, Mediterranean and other ‘first choices’ from the Australasian market, attendees at the pre Cruise360 product and destination showcase heard.

Younger generations ‘ideal’ target

Tuesday, 03 September 2019 03:00

The travel behaviour and buying habits of Gen Zers and Millennials makes them ideal candidates for cruise – and for travel advisers to point them in that direction, says Ellen Bettridge, president and CEO of Uniworld Boutique River Collection and U River Cruises.

PONANT – Relais & Châteaux

Monday, 19 August 2019 22:34

Three new itineraries have been designed by PONANT in a partnership with Relais & Châteaux.