Travel advisors should plan to prioritise loyal customers when people are able to travel again, a presenter at the CLIA Cruise Forum webinars said last week.

Michael Londregan, senior vice-president global operations of Virtuoso, was one of many speakers who noted that overseas experience indicated a rush to travel advisors when borders opened. Ironically this could cause problems considering the huge reduction in staff that travel businesses now have.

Published in Cruising Updates

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