No wasted time for RC guests

No wasted time for RC guests

Royal Caribbean Cruises unveiled some new innovations at its Sea Beyond tech conference in New York recently.
A new app that will be made available across the company’s 48 ship fleet over the next two years, allowing guests to order drinks from anywhere in the ship and skip lines by making use of facial recognition technology.
A specific focus is on giving guests more time.

‘Time spent in line—whether you’re waiting for your food, waiting for your bags to arrive, waiting on a table, or booking an excursion—is time stolen from your time off,’ says Jay Schneider, RCL’s senior vice president, digital.
‘Our new app will make it simpler than ever to book and plan your cruise vacation from home or with a travel agent. Once on board, you can navigate our ships with interactive maps and guides, explore the ship with cool features like x-ray vision, or order drinks that can be delivered to you wherever you are on the ship.’
An initial release of the cruise guest app is already available on selected ships in RCL’s fleet.
The company aims to have the app enabled on about 15% of its fleet by the end of this year, and more than double that by the end of 2018.

More in this category: « Europe affair with Viking

ProMag Publishing