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World Journeys inaugural masterclass

World Journeys held its inaugural agent Masterclass at Ponsonby Central in Auckland mid June, training 30 senior agents on the finer details of selling what can be a challenging destination - Africa. Nearly 30 agents were hand-picked from around the country for the event. Director Ange Pirie says they wanted to reward those agents who have achieved great Africa sales and recognise those who have the potential to sell the destination.

Agents heard from visiting &Beyond safari specialist Lucille Hattingh and World Journeys director Chris Lyons, before being dining on a African themed dinner. 'We’ve had positive feedback from agents' says Pirie, 'and we are looking to extending the Masterclass concept to a selection of our other key destinations and agents in due course'.

Kelly Showler, Accent on Travel, Auckland and Ian Collier, Adventure Travel Christchurch Carolyn Hedley, The Luxury Holiday Company; Ange Pirie, World Journeys; Angela Manase, Manase Travel Studio and Chris Wynne-Jones, House of Travel Remuera

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World Expeditions hikes in to Hawaii

World Expeditions is adding to its North American adventure offering with the launch of a two week hiking trip in Hawaii. World Expeditions CEO Sue Badyari (Sydney) joined New Zealand general manager Natalie Tambolash in a launch event for travel agents and media at Auckland's Conservatory Bar & Restaurant last night.

'Hiking the Aloha Isles is a soft adventure, off the beaten track experience taking in the Big Island, Maui and Kauai,' says Tambolash. Highlights include hiking trails within Kauai's scenic Na Pali Coast and Waimea Canyon, and Maui's lava desert - Haleakala National Park, plus up close volcanic encounters in Volcanoes National Park on Big Island.

'We are excited to be able to support this new product that takes in Hawaii's beautiful back country,' says Hawaii Tourism Oceania's Darragh Walshe.

The next departure is in September and the maximum group size is 13, click here for full trip details.

Sue Badyari and Natalie Tambolash, World Expeditions with Megan Hornblow and Darragh Walshe, Hawaii Tourism Oceania Hilda Bloomfield, Air New Zealand and Natalie Tambolash, World Expeditions Michelle Carelis and Russell Willis, Hawaiian Airlines with John Willson, United Travel

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Latin beats and Pisco Sour

After a three year absence, Adventure World held a South America Fiesta roadshow at Auckland's Hopetoun Alpha on May 15. Eleven exhibitors were on hand to update the travel industry on what's hot in the continent and most travelled from their respective South American homeland to attend the fiesta, which  headed to Tauranga after the Auckland event.

 

 

Ola! Santiago Garcia Muniz, Adventure World South America and Davina Bicker, Adventure World in full fiesta mode

Adventure World is celebrating 30 years of operation in July this year and NZ general manager Dave Nicholson says South America was the only destination the company sold back then. 'How things have changed. Today, bookings to South America are booming with our figures reflecting a 23% increase from last year. Peru, in particular Machu Picchu, continues to be the number one destination visited, but we are seeing second time travellers heading to Patagonia in Chile and cruising through the glaciers and fjords. The landscape of this region is so dramatic and different from the rest of South America.'

Ecuador and the Galapagos Islands are also seeing record numbers of visitors. Nicholson suggested that interest could be drawn from David Attenborough's TV programmes and other documentaries surrounding South America. 'Last years Rugby Championship (previous the Tri- Nations), where Air New Zealand took their black painted aircraft to Argentina, boosted interest and placed exposure on South America. This has helped generate bookings not only to Argentina, but all South American countries and many travellers extended into neighbouring countries,' says Nicholson.

Getting to South America and then around the continent is now easier with the merger between LAN and TAM. Katherine Mason, sales and marketing manager LATAM says agents are seeing a positive shift as a result of the merger. 'With the combined network of the LATAM Airways group, the company now flies to 135 destination in 22 countries, operates 310 aircraft and employees 51,000 staff. We are enhancing our service and our VIP lounge in Santiago is now available for all passengers travelling on LATAM at a cost of USD30 for up to five hours or USD50 over five hours,' says Mason.

Hopetoun Alpha set up for the South America fiesta Time to catch up for Francisco (Pancho) Dousdebes, Metropolitan Touring Ecuador and Katharine Mason, sales and marketing manager LATAM
Lara Kamionka and Lisa McCallum, Adventure World greet arrivals to the fiesta
Dee Leggat and Belinda Paterson, Event Travel Office discuss pre and post touring options with Francisco (Pancho) Dousdebes, Metropolitan Touring Ecuador Salute from Amy Chavez, Condor Peru; Melissa Harris, Adventure World and Sue Kindred Smith, United Travel Mairangi Bay as they sample Pisco Sour
Susie Cassels-Brown, United Remuera; Javier Echecopar, Akorn Destination Managerment and Jenny Kerr, United Travel Remuera
Colleagues Maria Matara and Marcheta Hansen, Air NZ Holidays Manukau City with Michelle Mohaupt (centre) representing Australis Patagonia Cruises Anne Allen, Travel World Kumeu; Dave Nicholson, Adventure World and Roxana Crespo, Transturin, Bolivia
Anshuli Kakhan, Travel Managers meets with Theresa Colbeck, Adventure World Argentina Corporate Traveller's Brooke Mattock and Gareth Manuel 
Laurne Chappell, CWT Auckland and Angela Peters, QANTAS get the lowdown from Katharine Mason, sales and marketing manager LATAM

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Talking Thai

The Thailand roadshow showcased hotels (mainly from Phuket, Ko Samui and Bangkok) as well as a theme park, arilines and the Thailand Convention and Exhibition Bureau when it was held at SKYCITY Auckland Convention Centre on May 14.

Sarah Bedford, Hayley Willis, Samantha McQueen, all STA Travel.

Tony Smith, Francis Travel Marketing; with Jacqui Hansen, Emma Robertson and Kelly Tawhai, all Go Holidays

Milena Bossa, Thai Airways International; Cindy Kapea, Infinity Holidays

Doug Gordon, Gina Marsich, Aaron Marsh, FCm Travel Solutions Fiona Kemp, The Travel Brokers; Janeane Park, Manukau United Travel

Welcome to the Thailand Roadshow say Kerry Cook, Bruce Watson and Kelly Bates – all Francis Travel Marketing

 

 

 

 

 

 

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New Caledonia winner at SKAL ladies lunch

SKAL members were asked to bring along a lady to this month's lunch at the Stamford Plaza, Auckland. And most did. The lunch was sponsored by New Caledonia Tourism and there were plenty of prizes up for grabs.

Aircalin and New Caledonia Tourism offered up the major prize draw - a trip to Noumea. Angela Hallett, Aircalin and Simon Duffy, New Caledonia Tourism drew lucky Marija Gecan, Hilton Auckland, from the draw - merci beaucoup!

Simon Duffy, New Caledonia Tourism presents Melissa Harris, Adventure World with a rose Nanette Stoddart, First Travel Group; Gaye Wood, Hilton Auckland and Kaye Corrigan, Amadeus
Marija Gecan, Hilton Auckland and Richard Elliott, Air Vanuatu
The team from Francis Travel Marketing, from left: Kelly Bates, Kerry Coook, Tony Smith and AIM Holidays' Jay Soysa Angela Hallett, Aircalin; Ruth Scott TRAVELinc and Melissa Harris, Adventure World catch up at the SKAL lunch
Ian White, Performance Media; Asa Duffy; Cia Josephmary, New Caledonia Tourism; Lesley Perrie, Planet Travel Marketing
Tony Smith, Francis Travel Marketing; Leslie Perrie, Planet Travel Marketing and Ross Manson, ITN Travel The two Richards - Froggatt, SKAL International and Elliott, Air Vanuatu Pen friends since they were 12 - that is Dave Wallis, Travel Managers and Clare Fletcher. Richard Fetcher, Luxe Edition, joins in as the pen pals reminisce
Anna Hayward, Auckland Convention Bureau and Margaret Holden, Hertz looking forward to the lunch and raffle draws Paul McGowan, Stunning Makeovers presents SKAL Member Albert Ubeda with his prize
Simon Duffy, New Caledonia Tourism and SKAL Auckland board member Kelvin Ricketts adjudicating the draw of a Zlato watch won by Ross Manson, ITN Travel

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Scene stealers at ATE

Australian Tourism Exchange - ATE 13 kicked off with media briefings and market dinners on April 26, with the exhibition proper commencing on April 27. Business, networking and some good old partying are all part of the programme

Batman, Sally Holyer, Tourism and Events Queensland; Marilyn Munro on the expo floor at ATE Kiwi Night Out is an ATE tradition and this year the New Zealanders were treated to wine, beer and delicious food at Salt Meats Cheese. Gabrielle Brown, House of Travel; had a meeting of her own - with Stefano De Blasi, Salt Meats Cheese; and Helen Fraser, Ultimately Sydney Promoting Sailing Sydney… Dominik Strobel, Lucy Wang, Daniel Favaloro
Jenny Aitken, Tourism Australia; Sally Holyer, Tourism and Events Queensland at Kiwi Night Out Chad D'Souza, Australia Pinnacle Tours; Sarah Turner, Air New Zealand during Kiwi Night Out at Salt Meats Cheese The people you meet on the exhibition floor… Gordon Bayne, Mondo Travel, Maja Smithson, GO Holidays, Wayne Deed, Destination New South Wales; Sharon Martin, Lifestyle Holidays; Jenny Wallis, Infinity
Lisa Keogh and Kylie Stever ready to bed down appointments with New Zealand buyers at ATE 13 Qantas is a big supporter of ATE 13… Gerard Lee, Anthea Sommerville, Kylie Reynolds

Sarah Turner and Tim Swan on the Air New Zealand stand

The T Bar in Adelaide Central Market and Rundle Street is a South Australian institution that has also been showcasing its variety of teas at ATE 13 for 10 years - Peggy Veloudos, T Bar (second from left) with South Australian Tourist Commission’s Stacey Cant, Jessica Playford and Jane Wilson

Go west.. Lydia Leung, Australia's Golden Outback; Louise Frend, Tourism Western Australia; Jasmine Meagher, Australia's South West At the media room… Louisa Aherne, Wine Australia; Michelle Jackson and Kim Moore, both Tourism Australia
Maja Smithson, GO Holidays; Gabrielle Brown, House of Travel during the Destination NSW buyer function for the New Zealand market at Gowings in QT Sydney Entrée is served… Sharon Martin, Lifestyle Holidays; Gordon Bayne, Mondo Travel at the Destination NSW dinner in QT Sydney Kate Clifton, Accor; Chelsea Sheppard, gta at the Destination NSW buyer function

On the harbour - Jeff Ellison and Anthony Haworth of Sealink and Captain Cook Cruises Kristy Bailey, Eco Beach; Louise Frend, Tourism Western Australia; Alice Ralston, Kimberley Quest Pearl Sea Coastal Cruises Jennifer Yuan and Leanne Paige, both Destination NSW, at the information desk

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Asia Now wraps up

The Asia Now roadshow completed its final seminar at Auckland's Waipuna Conference Centre on April 23. After visiting Hamilton, Tauranga, Napier, Palmerston North and Whangarei, the busy exhibitors still had the energy to enthuse the 70 travel agents who attended the Auckland event.

Rod Griffith, Peregrine Gecko's, introduced the team and explained that the new name of the roadshow - Asia Now (formally know as Asia Travel Marketing Seminars) is meant to update the industry on what is happening in Asia now. The eight minute presentations by each exhibitor contained product updates, destination awareness and what's hot in Asia now.

 

The Asia Now team - back left Davina Bicker, Adventure World; John Crouch, Wendy Wu Tours; Lyn Rapley, SQ; Ross Tutin and Jacqui Brook, Brunei Tourism; Nicky Berriman, GO Holidays; Sheree Myers, SQ and Wendy Thomson, Active Asia.

Front -  Lisa McCallum, Adventure World; Rod Griffith, Peregrine Gecko's; Kelvin Chak, Acrossia and Julie Rice, Macau Tourism

 

Nicky Berriman, GO Holidays and Rod Griffith, Peregrine Gecko's checks in Raewyn Higham, Harvey World Travel Pukekohe
And Anne-Marie Butler and Jayde Morris from Harvey World Travel Botany Town Lisa McCallum, Adventure World chats with the team from Air New Zealand Holidays of Susan Owens, Zarine Ali and Michael Brown
Julie Rice, Macau Tourism catches up with Richard Fetcher, Luxe Edition
Kelvin Chak, Acrossia; Sheree Myers, SQ and Linda Nettar, House of Travel, Parnell The Travel Brokers team of Chrissy Ashby, Vesna Fahn and Patwinder Kaur enjoy the noodle boxes
Rod Griffith, Peregrine Gecko's with David Boyce, Mondo Remuera
Richard Fetcher, Luxe Edition (centre) with Sue Sutherland and Len Carpenter Harvey World Travel, Mairangi Bay Lisa McCallum, Adventure World; Sue Mist Travel Managers and Kristen Edgeworth, Kristen Edgeworth Travel
Wendy Wu's John Crouch and Cherry Roughton, Flight Centre Head Office
Margy Twigden and Steph Daji, Travelsmart Meadowbank with Melanie Nicol, GO Holidays (centre)
Kicking off the presentations for Active Asia is Wendy Thomson
Davina Bicker, Adventure World makes the most of the eight minute speed dating sessions Julie Rice, Macau Tourism starts her session with Q&A's Singapore Airlines Lyn Rapley in action

Continuing around the room, Griff, Peregrine Gecko's  explains the product differences to his group, including Margy Twigden and Steph Daji, Travelsmart Meadowbank

Right - Wendy Wu's John Crouch

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Gold Coast dining at DeBrett's

Kitchen restaurant at Hotel DeBrett was the location for a three course dining experience between Gold Coast suppliers and Kiwi travel and event managers this week. Representatives from Gold Coast Convention Bureau, Village Roadshow Theme Parks, McLarens Landing, QT Hotels and Resorts, O'Reilly's Rainforest Retreat, Tangalooma Island Resort and Sofitel Gold Coast Broadbeach were there to update the Kiwis on the latest on the Coast.

Peter Dunn of Gold Coast Convention Bureau says of all the developments going on in the city at the moment, one of the most exciting is the Rapid Transit Light Rail system, a first for Queensland. Set to be operational by mid 2014, stage one runs for 13 kilometres, from Southport to Broadbeach. Dunn says for large conferences held at the convention centre in Broadbeach, the rail system will be able to run a short transfer to Surfer's Paradise, accessing a wide range of accommodation, leisure and dining choices.

Other developments in the pipeline include the Broadwater Marine Project, which will encompass an integrated resort with a casino, cruise terminal, residential space and a hotel (or hotels). Undertaken by the Gold Coast city council, decisions are still in the making, but work is predicted to begin next year.

Meantime, the city council has shortlisted three worldwide entrants to design a cultural precinct planned for Evandale. It is envisaged the precinct will incorporate a new arts museum, living arts centre and a subtropical outdoor landscape.

'Cities leverage off cultural elements,' says Dunn. 'Canberra and Brisbane had done well on that front, there's no reason why Gold Coast can't too.'

April 4 marked exactly five years until Gold Coast Hosts the 2018 Commonwealth Games.

Lesley Aldridge, Chimaera Group & Sales Incentive Travel; Lisa Thomas; Village Roadshow Theme Parks; Ruth Turner, Destinations Travel Management and Ella Jones, O'Reilly's Rainforest Retreat
Janette Lewis, Fletcher Aliminium and Heather Shaw, The Events Group Victoria Wales, HOT Events Christchurch; Sophie Kilgour and Keith Sumner, Gilpin Travel Events

Left: Ruth Turner, Destination Travel Management; Lesley Aldridge, Chimaera Group & Sales Incentive Travel and Mike Clancy, Eden Events

 

Right: Andrew McSweeney; QT Hotels & Resorts and Winnie Fong, GO Conference and Incentive Management

 

Left: Keith Sumner, Gilpin Travel Events and Peter Dunn, Gold Coast Convention Bureau

Right: Adam Leslie, Graffiti Events and Felicity Hughes McLarens Landing

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JAWS open for year 20

The Joint Airlines Workshops (JAWS) have been touring the country for two decades, and this year included an appearance at the Commerce Club in Remuera.

Left: Adryon Smith, Flight Centre; Marieanne Ouwehand, Tourism Authority of Thailand; Mike Van Beekhuizen; Flight Centre

Right: Christine Wynne-Jones and Kylie Masters, House of Travel Remuera

Left: Jennifer Denekamp, Malaysia Airlines; David Boyce, Mondo Travel Remuera

Right: Marieanne Ouwehand, Tourism Authority of Thailand; Felina Wright, Delta; Suzanne Conradie, South African Airways

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